TicketSpice offers three pricing plans designed to fit a variety of event needs, from single-night shows to multi-day festivals and season ticket programs. This guide breaks down the pricing for the Standard, Premium, and Professional plans and highlights the features included in each, so you can choose the plan that's the best fit for your events.

Plans and Pricing

Each plan has its own per-ticket fee. The plan you choose determines which features are available on your account.

TicketSpice Pricing

TicketSpice Standard

Paid tickets: $0.99 per ticket
Free events: $0.99 per ticket*

TicketSpice Premium

Paid tickets: $1.49 per ticket
Free events: $0.99 per ticket

TicketSpice Professional

Paid tickets: $1.99 per ticket
Free events: $0.99 per ticket*

*If you host paid events on TicketSpice, TicketSpice fees for your free events are waived

Pro Tip: When you use Webconnex Payments, our preferred payment processor, you can pass on all TicketSpice platform and processing fees to your ticket buyers, so there are no costs for you. Click here to learn how to pass on all fees in TicketSpice.

Compare Plans

Choose the plan that's right for your event. The comparison below highlights which features are included with each plan so you can easily find the best fit for your needs.

Event Types

Feature	Standard	Premium	Professional
Standard Event Pages	Included	Included	Included
Event Series Pages	Included	Included	Included
Date-Based Pages	Included	Included	Included
Timed Entry Pages	Included	Included	Included
Reserved Seating Pages		Included	Included
Virtual Event Pages		Included	Included

Ticketing & Sales

Feature	Standard	Premium	Professional
Add-Ons and Upgrades	Included	Included	Included
Donation Ticket Levels	Included	Included	Included
Password-Protected Pages	Included	Included	Included
Optional Donation Fundraising	Included	Included	Included
Raffle Tickets		Included	Included
Season Passes		Included	Included
Memberships		Included	Included
Card-on-File Pre-Sale		Included	Included

Event Pages & Branding

Feature	Standard	Premium	Professional
Conditional Logic (Actions)	Included	Included	Included
Fonts, Colors, and Graphic Control	Included	Included	Included
Coupon Codes	Included	Included	Included
Vouchers	Included	Included	Included
Set and Mark Up Custom Fees	Included	Included	Included
Integrated Waivers		Included	Included
Custom Domain Name		$150/year	Included
Remove TicketSpice Footer Logo			Included*

*available upon request

Payments and Payouts

Feature	Standard	Premium	Professional
Pass On Fees	Included	Included	Included
Credit Card	Included	Included	Included
Apple Pay & Google Pay	Included	Included	Included
Purchase Protection	Mandatory	Mandatory	Removable
Payment Plans		Included	Included
Offline Payments		Included	Included
Custom Credit Card Gateway			Included

Promotion, Engagement, and Communication

Feature	Standard	Premium	Professional
AI Ad Manager	Included	Included	Included
Winback Emails	Free (for a limited time)	Free	Free
Email Blasts	$0.02/email	Free	Free
Dynamic Emails	$0.02/email	Included	Free
Drip Email Campaigns	$9/month + $0.02/email	Included	Free
SMS Text Messaging Blasts	as low as $19/mo + $0.04/text*	Free**	Free
SMS Text Reminder Messages	as low as $19/mo + $0.04/text*	Free**	Free
SMS Text Dynamic Messages	as low as $19/mo + $0.04/text*	Free**	Free
Conversion Tracking		Included	Included

*Click here to see a full list of SMS pricing plans on TicketSpice Standard

** Requires a one-time $49 activation fee to use

Box Office and On-Site Experience

Feature	Standard	Premium	Professional
Box Office App	Included	Included	Included
Ticket Scanning	Included	Included	Included
On-Site Cash Payments	Included	Included	Included
On-Site Card Payments	$0.49/ticket	$0.25/ticket	$0.10/ticket
Self-Service Kiosk (Box Office Self-Checkout Mode)		Included	Included
Wristband Printing		Included	Included
Boca Ticket Printing		Included	Included
On-Site Cashless Payments (Mobile Pay Pass)		Included	Included
Hard Stock Tickets		Included	Included

Contact Management (CRM)

Feature	Standard	Premium	Professional
CRM	Included	Included	Included
Contact Tagging	Included	Included	Included
Import Contacts	Included	Included	Included
Manual Order Entry		Included	Included
Attendee Management	Included	Included	Included
Attendee Account Center		Included	Included
Mass Cancellation		Included	Included
Data Enrichment (Contact Insights)			Included

Reporting and Integrations

Feature	Standard	Premium	Professional
Analytics	Included	Included	Included
Exports (Download Reports)	Included	Included	Included
API Access		Included	Included

Security and Fraud Prevention

Feature	Standard	Premium	Professional
Fraud Prevention	Included	Included	Included
Chargeback Protection (Optional)	1%	0.9%	0.75%
Two-Factor Authentication	Included	Included	Included
User Permissions	Basic	Advanced	Full
Ticket Buyer Authentication (OAuth2)		Included	Included

Exclusive Features, Support, and Success

Feature	Standard	Premium	Professional
Customer Support	Standard	Priority	Priority
Access to Growth Strategists		Included	Included

FAQs

What is the credit card processing rate on TicketSpice?

When using Webconnex Payments, our in-house payment processor, credit card transactions are charged 2.9% + $0.30 per transaction. Click here to learn more about how credit card processing works with TicketSpice.

Can I pass TicketSpice platform and processing fees on to my ticket buyers?

Yes, TicketSpice allows you to pass all platform and processing fees directly to your ticket buyers. Click here to learn more about how to enable this setting.

How am I billed for my TicketSpice fees?

You are billed differently for your TicketSpice fees depending on if your pages are processing through Webconnex Payments, our in-house payment processor, or a custom payment processor.

Fees when processing through Webconnex Payments

When a ticket buyer pays online through Webconnex Payments, TicketSpice platform and processing fees are deducted automatically from your payout before the funds reach your bank account. These fees are never charged to the card on file. A card on file is only used in specific situations listed below.

Times when a Card on File is Required

With Webconnex Payments, a card on file is used in certain situations. When a card on file is needed, TicketSpice bills any applicable charges every 30 days. You can view a full breakdown of these charges on your monthly TicketSpice invoice. Click here to learn how to view your monthly invoices.

Standard Plan

When a card on file is required on the Standard plan:

You offer free events: A card on file is required for any free event pages. When someone gets a ticket to a free event, the $0.99 TicketSpice fee is charged to the card on file and invoiced monthly
You use features that come at an additional fee: Features like Email Blasts, Dynamic Emails, and Text Messaging are charged to the card on file

Premium Plan

When a card on file is required on the Premium plan

You offer free events: A card on file is required for any free event pages. When someone gets a ticket to a free event, the $0.99 TicketSpice fee is charged to the card on file and invoiced monthly
You enable offline payments on your page: When a ticket buyer pays offline, the associated TicketSpice fees are charged to the card on file and invoiced monthly
You sign up for Text Messaging: A one-time $49 activation fee is charged to the card on file when signing up

Professional Plan

When a card is required on the Professional plan

You offer free events: A card on file is required for any free event pages. When someone gets a ticket to a free event, the $0.99 TicketSpice fee is charged to the card on file and invoiced monthly
You enable offline payments on your page: When a ticket buyer pays offline, the associated TicketSpice fees are charged to the card on file and invoiced monthly

Fees when processing through a custom payment processor

Custom payment gateways are available on the Professional plan. When using a custom payment processor, your TicketSpice platform fees, the 1% custom processor fee, and any additional charges are billed to the card on file. These fees are invoiced every 30 days for any outstanding balances. Click here to learn how to view your monthly invoices.

What features are included with TicketSpice Premium that aren't available on Standard?

TicketSpice Premium includes advanced features for events that need more ticketing options, on-site tools, and built-in marketing. Premium-exclusive features include:

Reserved Seating Events
Virtual Events
Raffle Tickets
Season Passes
Memberships
Card-on-File Pre-Sale
Manual Entry
Integrated Waivers
Payment Plans
Offline Payments
Self-Service Kiosk
Wristband and Boca Ticket Printing
On-Site Cashless Payments (Mobile Pay Pass)
Self-Service Attendee Account Center
API Access

Pro Tip: TicketSpice Premium also includes built-in marketing tools at no extra cost, including email blasts, dynamic emails, drip email campaigns, and SMS text messaging.

Note: Text messaging requires a one-time $49 activation fee

How can I tell which TicketSpice plan my account is on?

You can quickly view your TicketSpice plan from the Plans and Billing page. Here is how to view your plan:

Hover over the Gear icon in the top right corner of your account
Select Plans and Billing from the dropdown
View your current plan in the TicketSpice product

TicketSpice Plans, Pricing, and Features