TicketSpice

Cancel an entire order and choose to issue a full refund, partial refund, no refund, or issuing a coupon code

Cancel an ticket order

Issue Refunds If An Event or Time Slot is Cancelled

If a ticket buyer paid offline via cash or check or some other non-credit or debit card form of payment, here is how to complete their order

Review a list of all the possible statuses your orders and transactions could receive and why

If a ticket buyer loses their confirmation email, you can easily resend it AND you can empower the ticket buyer to resend their own

Manually enter ticket orders from inside your account. Enter the ticket buyers information, or use past information stored in the CRM

Allow ticket buyers to transfer their tickets to another ticket buyer

Edit an order by adding or removing tickets, merchandise, edit other details and choose whether to upcharge or refund the ticket buyer

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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