Manually enter ticket orders

Manually enter ticket orders from inside your account. Enter the ticket buyers information, or use past information stored in the CRM

Ashley avatar
Written by Ashley
Updated over a week ago

If you'd like to manually enter an order without having to go through your live page, you can follow these steps:

  • From the Pages screen, select Orders from the top navigation bar

  • Click the Add Ticket Order button

  • Select the page you'd like to manually enter an order for

  • You can select a person from the Contact list (these are past ticket buyers), or leave blank to continue on to entering information

  • Enter the billing information

  • When done, click Submit at the bottom

NOTE: If you'd like to enter an order manually, but not enter any billing information, you'll just want to create and enter a coupon code to waive the fees.


Q: Can I use Manual Entry for Reserved Seating page types?

A: At this time you are unable to perform manual entry orders for Reserved Seating pages.

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