In TicketSpice, you can offer multiple prices within a single ticket level for different audiences. This is useful if you want to provide different pricing options for specific groups while keeping everything organized under one ticket level.
For example, you use this option to offer Adult, Child, and Senior pricing under a single General Admission ticket level. This article walks through how to set up multiple price points from start to finish.
Sample Use Case
Multiple price points are useful when you want to offer different prices for the same ticket type while sharing a single inventory. For example, you might sell 1,000 General Admission tickets with Adult, Senior, and Child pricing, all drawing from the same pool of 1,000 tickets. As any of these price points are purchased, the shared General Admission inventory decreases.
You can also use price points across multiple ticket levels. For instance, you could offer a VIP ticket level with 500 available tickets and separate Adult and Senior pricing, both drawing from the same 500-ticket inventory.
Example:
General Admission (1,000 total tickets shared across all price points)
Adult $50
Senior $40
Child $25
VIP (500 total tickets shared across all price points)
Adult $500
Senior $250
Jump to...
Add and Customize Your Price Points
From the Pages screen, click the pencil icon on the page you want to edit
Scroll to the ticket block
Click Edit Ticket Information
Scroll to the ticket levels section, and open up the ticket level you want to edit
In your ticket level, scroll to the Price section
Select Multiple Price Points
Click Add Price Points
Set whether you want this ticket level to appear on your online ticketing page, in the Box Office, or in both. The Box Office App is used to sell tickets on-site
Click Add Price Point for each price point you want to add
Add a Name for the price point
Add a Description, if desired
Set the Price for the price point
Click Add Fee to add a fee to this price point. Your event keeps all additional funds you receive from these fees. This option can help to offset your ticketing and processing fees
Click the $ dropdown to adjust the fee type. You can set your fee to be a set dollar amount, or a percentage of the ticket price
Add the fee
The Box Office Price option lets you charge a different price for tickets sold on-site through the Box Office App. By default, tickets sold online and on-site use the same pricing, but enabling this option allows you to set a separate price for on-site purchases.
If desired, toggle on Box Office Price to charge a different price for on-site sales
Set the price
Click Add Box Office Fee to add a fee to this price point. When enabled, set the fee for your on-site sales
Once you had added all of your price points, click Save
Pro Tip: You can edit your price points at any time by clicking Edit Multiple Price Points.
Attendee Experience
On your live page, attendees first choose the quantity of tickets they want to purchase for a ticket level. After selecting the quantity, they then choose a price point for each ticket.
FAQs
Can I set inventory for each Price Point within a ticket level?
Can I set inventory for each Price Point within a ticket level?
No. Currently, inventory can only be set at the ticket level itself. When using multiple price points, all prices under that ticket level draw from the same overall inventory.
If you need to manage inventory separately for each price, we recommend creating separate ticket levels for each price point on your event page.
Do actions work with ticket Price Points?
Do actions work with ticket Price Points?
Yes, you can apply Actions to individual price points. Price points appear as selectable options when configuring your Actions.
How will the Price Point show in Exports?
How will the Price Point show in Exports?
You can see the price point a ticket buyer selected in the Tickets Report. In this report, there is a column for the price point, as shown in the image below. Click here to learn more about the Tickets Report.
Where can I see the Price Points?
Where can I see the Price Points?
Price point selections are displayed in the Tickets report, the Scanning App, the Box Office, and your analytics.