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Use Ad Manager to Create Ad Campaigns for Your Event

Use Meta Ads to promote your event, reach new audiences, and re-engage past attendees with built-in digital advertising

Written by Maddy
Updated over 2 weeks ago

Our Ad Manager feature is designed to help you expand your reach beyond your existing attendees. Ad Manager helps you find new buyers, re-engage past attendees, and scale your marketing from your TicketSpice account. The Ad Manager feature allows you to harness the power of digital advertising without relying on third-party tools.

With AI-powered ad creation tools, you can create and launch ads in minutes, automatically generate headlines, monitor views, clicks, and sales right in your dashboard, and easily test different audiences and creative variations. It's fully integrated, simple to use, and designed to help you increase attendance and revenue.

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Getting Started

  • Select Ad Manager from the top menu bar

  • Select Connect Meta Account to connect your Meta account. This is required before you can publish any ad campaigns

  • Enter your Meta login credentials

  • Click Log In

Note: Ad Campaigns require a connected Meta Ads Account. This allows your campaigns to run through Meta’s advertising tools.


Create Your Ad Campaign

Note: To use Ad Campaigns, you’ll need to set up and add a Facebook Pixel to the ticketing page you’re directing customers to. The Pixel is required to publish your ad and helps track conversions. Click here to learn how to set up Facebook Pixel on your pages.

  • Click Create Ad Campaign in the upper right-hand corner

  • Select either Facebook or Instagram as your ad platform

  • Enter a Campaign Name. This is for internal and reporting purposes only

  • Add your Campaign Objective. You can maximize sales, traffic, awareness, or leads

  • Add your Destination Link. You can link to one of your TicketSpice pages or a custom link

  • Add your Content Type

    • Image: When you select Image, you can import images from a website, pull in posts from your Facebook or Instagram account, or upload your own images directly

    • Video: When you select Video, you can import a video from your Facebook or Instagram posts or upload your own video directly

  • Add text in the About Your Event field. We recommend including details about your event, its highlights and benefits, and the key experiences attendees can expect. This information helps our AI create a tailored, compelling ad

  • Choose one Tone of Voice. You can pick from our predefined options or create a custom tone. Custom tones can be up to 30 characters long

  • Enter your Website. Our AI will use it to identify brand colors, gather brand imagery, and analyze content to automatically generate ad suggestions. You can use either your TicketSpice page or your own website URL

  • Click Continue


Design Your Ad Campaign

  • Choose one of the generated ads as a template. If you don't like any of the ads, click "Create from Scratch" to generate an ad from scratch

  • Personalize your ad by editing the primary text, headline, description, and button text. Each text field can contain up to 125 characters. Click Get Suggestions to receive more wording options for you to choose from, or manually adjust the wording as desired

    • The Primary Text is the primary text for your ad. This appears above the image, and should include more detailed information about your event

    • The Headline is the bolded headline for your event. This headline should include your call to action, and include short attention-grabbing information

    • The Description includes text below your headline, and can provide additional context to the headline

    • The Button Text directs people to your page. You can choose between a pre-selected list of options

  • Customize your Image

    • To edit the current image, click Open Image Editor. From this page, you can customize the image as desired

    • To upload a new image, click Upload Image, and add your new image

  • Click Continue


Schedule Your Ad and Review

  • Select your Audience Type

    • New Audience: Target a new audience for your ad

    • Use Saved Audience: Reuse an audience you've previously targeted with an ad

  • If you're targeting a New Audience, customize who you'd like to reach

    • Demographics & Interests: Build a custom audience based on specific demographic details. You can define age range, gender, language, location, and additional targeting criteria to reach your ideal audience

    • Retarget: Reconnect with people who have previously interacted with your brand. You can retarget website visitors from the past 180 days, people who have engaged with your Facebook page, or users who have interacted with your Instagram page within the last 365 days

    • Lookalike: Reach new audiences who share similarities with your existing audience. Choose a source group such as past attendees, website visitors, users who initiated checkout, users who added tickets to their cart, or users who completed a purchase. From there, you can filter by location and select how closely matched you’d like the new audience to be

    • Past Attendees: Retarget previous event attendees to encourage repeat attendance and turn them into loyal customers

  • Set your Budget for the ad. You must add at least $1 for your budget

    • Daily Budget lets you set a budget per day for your ad. On average, you’ll spend the daily amount you set, with a maximum weekly spend of up to seven times your daily budget

    • Lifetime Budget lets you set a total budget for your ad. You’ll never spend more than the amount you enter

  • Schedule your ad by selecting a start and end date/time for the campaign to run

    • On Daily Budget, you must add a start date for your campaign to run. Toggle on the Set Ad Schedule toggle to add an end date

    • On Lifetime Budget, you must add a start and end date for your campaign to run

  • Add a Time Zone

  • Click Continue

  • Select the Ad Account for this ad

  • Select the Facebook Page you want to use for this campaign

  • Confirm the Pixel for this ad

  • Agree to the Terms of Service

  • Click Publish

Warning: Once your ad campaign is published, you cannot change the start date, ad account, Facebook page, or Pixel associated with the campaign.


Manage Your Ad Campaigns

Pro Tip: You can search by your ad campaigns by campaign name in the search bar. You can also filter by status or filter by the date the ad campaign is active.

  • From the top menu bar, hover over the Extras tab

  • Select Ad Manager from the dropdown

  • Find the Ad Campaign you want to manage, and click any of the following icons

    • The duplicate icon allows you to duplicate a previous Ad Campaign

    • The pencil icon allows you to edit the Ad Campaign

    • The eye icon allows you to view the Ad Campaign

    • The trash can icon allows you to delete the Ad Campaign


FAQs

Can I create TikTok ads with the Ad Campaigns tool?

Currently, Ad Campaigns can generate ads for Facebook and Instagram only. Support for TikTok ads will be coming soon.

What is a lookalike audience?

A lookalike audience allows Facebook or Instagram to analyze your past attendees and find new people who share similar demographics, interests, and behaviors.

Instead of guessing who might buy, you’re asking the platform to find people who resemble your real buyers.

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