Contact Insights enriches your attendee data with third-party demographic, interest, and behavioral information, giving you a clearer picture of who's buying tickets to your events. With this data, you can sharpen your marketing, build targeted segments, and show sponsors real proof of your audience.
In this article, we'll cover Contact Insights pricing, how to enable the feature, and how you'll filter attendees using the data it provides.
Warning: Contact Insights is not currently available. We plan to make this feature available again soon.
Contact Insights Pricing
Contact Insights costs $9 per month plus $0.10 per enriched contact.
Jump To...
Contact Insights Pricing
Before you turn on Contact Insights, here's how billing and enrichment work.
You're billed $9 per month plus $0.10 for each contact we successfully enrich
We screen your contacts by email address to match them with available 3rd party data
On average, 55%-65% of contacts can be enriched with available data
Enrichment for your existing contacts typically finishes within minutes to a few hours, depending on how many contacts you have
New contacts are enriched in real time once Contact Insights is active
Note: An active plan is required each month to keep real-time enrichment and filtering active.
Enable Contact Insights
This section covers how to turn on Contact Insights and choose which contacts to enrich.
Pro Tip: When Contact Insights is enabled, our third-party data service searches for information associated with the email address. If available, it will include any of the following data points:
Estimated income
Purchasing behavior
Household size
Age and gender
Number of children
Social media profiles
Education
Interests and hobbies
Linkedin & X (Twitter) profile photos, bios and links
Select Contacts from the top menu bar
Click Get Insights on the left-hand side
Review the pricing details and click Start using Contact Insights
Choose whether to enrich all contacts or only enrich contacts added during specific years
Click Confirm sign up and enrichment
Note: Going forward, we'll automatically attempt to enrich all new contacts in real time. You'll only be charged for contacts that are successfully enriched.
View Contact Insights for a Contact
Pro Tip: When you use Contact Insights, TicketSpice checks each contact’s email address for associated data. You’ll see one of the following icons based on the results.
: No contact insights are available for the contact
: Additional information was found, and the contact was enriched
Select Contacts from the top menu bar
Click the eye icon next to the contact you want to view
If there are contact insights for the contact, you will see them in their contact profile
Filter by Contact Insights
Once your contacts are enriched, you'll be able to filter and export contact lists using Contact Insights data such as estimated income, interests, household size, and more.
Select Contacts from the top menu bar
Scroll to the Insights section
Select an Insights filter, then choose the criteria you want to use to narrow your contact list
Note: Contact Insights data can only be used to filter your contacts. These specific datapoints cannot be exported. However, you can export the contacts themselves and send targeted communication to them.
Send Targeted Communication Based on Contact Insights
You can filter and export a list of contacts based on Contact Insight data and send targeted messages through an email blast or drip campaign.
Select Contacts from the top menu bar
Scroll to the Insights section
Select an Insights filter, then choose the criteria you want to use to narrow your contact list
Click Download Contacts
Copy the list of emails in this contact list
Create an email blast or drip campaign. Select the Import Contacts option, and paste the list of contacts