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Create and Set up Your Ticket Settings for a Date Based Page

Use the Date Based (Calendar) and Date Based (List) page templates to create and customize the ticket settings for your event. Set Up your Date Selection rules, Time Slot rules, and capacity

Maddy avatar
Written by Maddy
Updated today

The Date-Based page type is designed for events where attendees need to choose a specific date before selecting their tickets. With this page type, attendees select an event date using either a calendar-style date picker or a dropdown list of available dates. You can also require attendees to select a specific time if desired. Once a date (and time, if applicable) is selected, the available ticket levels for that date are displayed. This page type works especially well for events that occur on multiple days, recurring events, tours, classes, and attractions.

In this article, we’ll walk through how to create a Date-Based page and configure its settings so you can control date and time availability, manage capacity, and start selling tickets with confidence.

Note: TicketSpice offers several different event page types. Depending on how your event is structured, one of the following options may be a better fit:

  • Standard pages are ideal when you want ticket levels to be visible right away, without requiring attendees to choose from a dropdown. This page type is versatile and works well for many event formats, including single-day events and multi-day events where attendees check in each day using the same ticket. Click here to learn more about Standard pages

  • Series of Events pages work well if you offer multiple versions of the same event (such as events in different cities) and want attendees to select a specific option from a dropdown before buying tickets. Click here to learn more about Series of Events pages

  • Reserved Seating pages are recommended if you want to allow attendees to select their exact seat, row, or section during checkout. Click here to learn more about Reserved Seating pages

Jump To...

Getting Started

  • From the Pages screen, click Create Page in the top right corner

  • Filter by the Calendar View or Date List type on the left-hand side

  • Find the page template you would like, and click Get Started

  • Add the name of your new event page

  • Add a date and time for your event

  • Select the currency of your page

  • Select the estimated number of attendees for your event

  • Click Create Page

Pro Tip: When setting up a date-based page, we recommend adding the last date you plan on selling tickets for instead of the first day your season opens.


Select Your Event Type

Once you create your page template, we recommend selecting your event type. TicketSpice offers a Calendar and a Date List view that you can choose from.

Pro Tip: In TicketSpice, there are two different displays you can use for your date-based page.

  • The Date Based (Calendar) page type displays a calendar for attendees to choose from. This view works better if you have a lot of dates for attendees to choose from

  • The Date Based (List) page type displays a dropdown of dates for attendees to select from. The Date List view works better if you have fewer event dates, or these dates are spread far apart

  • On your event page, scroll to the ticket block

  • Click Edit Ticket Information

  • Select the Date-Based (Calendar) or Date-Based (List) event type, depending on your event's needs

Note: Before publishing your event, you can switch between the Standard, Date-Based (Calendar), Date-Based (List), and Series of Events page types.

Once the page is published, the selected page type is locked and can’t be changed. Click here to learn more about each page type.


Set Up Date Selection Rules

TicketSpice lets you control date selection for ticket levels, determining whether your ticket levels share the same available dates or if each ticket level has its own unique date options.

  • Select the date selection setting for your page

    • Share one date across all ticket levels: With this option, all ticket levels on your page use the same event date(s). After a ticket buyer selects their desired date, they will see all of your ticket levels. This option works best when all of your ticket levels are available on the same days. This is the most common setup and works well for most standard events

    • Each ticket level can have independent dates and/or timeslots: This option lets you manage date settings at the individual ticket level instead of setting dates for the event as a whole . With this setting, each ticket level can have is own set of available dates, or be configured as a standard ticket level that does not require date selection. Customers first choose a ticket level, then select from the available dates for that ticket, if applicable. This option is recommended when your ticket levels are offered on different days. For example, this option works well if you offer a General Admission ticket available every day and a VIP ticket that is only available on Mondays. Using independent dates adds flexibility and ensures each ticket level is sold only on the correct dates

Note: You can modify the date selection setting until the page is published. Once published, this setting is locked and can no longer be changed.


Add Your Event Dates (if your page shares one date across all ticket levels)

If your page shares one date across all ticket levels, you can customize which event dates are available on your ticketing page. The date options will vary slightly depending on whether your page is set up as Date Based (Calendar) or Date Based (List). Below, you’ll find instructions for adding dates for each page type.

Pro Tip: If you choose for each ticket level to have independent dates, you will not see the option to add your event dates in the main ticket settings. Instead, these options are configured on each independent ticket level. Click here to learn how to customize your ticket levels.

Add Event Dates for a Date Based (Calendar) Page

  • If Share one date across all ticket levels is selected, configure the date range, days of the event, and blackout days

    • Date Range: Define the range of dates when your event takes place, if desired. The Start Date and End Date you enter control the first and last event dates available for attendees to choose

    • Days of Your Event: Choose the days of the week when your event occurs. All days are selected by default, but you can deselect any days when your event does not take place so those days are not available

    • Blackout Dates: Specify individual dates within your event range that should be unavailable. Blackout dates will be removed from the date selector and cannot be chosen by attendees

Add Event Dates for a Date Based (List) Page

  • If Share one date across all ticket levels is selected, add the dates for your event

    • Click Add Date +

    • Select a date from the calendar dropdown

    • Make sure the Visible toggle is checked. If this field is unchecked, the date will not appear on your live page

    • Click the trash can icon to delete a date, if needed


Set Up Your Time Slots (if your page shares one date across all ticket levels)

If you share one date across all ticket levels, you can choose whether all tickets use the same time slot settings or if each ticket level has its own time slot availability.

Note: You’ll only see the option to adjust time slot rules when one date is shared across all ticket levels.

If you choose for each ticket level to have independent dates and/or time slots, you will not see the option to set the time slot rules in the main ticket settings. Instead, you will add and customize your time slots on each individual ticket level. Click here to learn how to customize your ticket levels.

  • Select the time slot rule setting for your page

    • Share one time slot across all ticket levels: With this option, all ticket levels on your page use the same time slots. After a ticket buyer selects their desired date and time slot, they will see all of your ticket levels. This option works best when all of your ticket levels are available on the same dates and times. This is the most common setup and works well for most standard events

    • Each ticket level can have independent time slots: This option lets you manage time slot settings at the individual ticket level instead of setting time slots for the event as a whole. With this setting, each ticket level can have its own set of available time slots, or be configured as a standard ticket level that does not require time slot selection. Customers first choose a ticket level, then select from the available dates and times for that ticket, if applicable. This option is recommended when your ticket levels are offered at different times. For example, this option works well if you offer a General Admission ticket at 8AM, 9AM, and 10AM, and a VIP ticket that is only available at 11AM. Using independent time slots provides additional flexibility for your page

Pro Tip: If your event does not use time slots, we recommend selecting Share one time slot across all ticket levels and leaving the time slot settings empty. This keeps your event set up as a date-based page without time slots.

  • If you share one time slot across all ticket levels, set up your time slot settings if desired

    • Click Edit Time Slots

    • Click Add Time Slot

    • Select the time for your first time slot


    • Choose how many minutes after the current time slot the next time slot should begin. This setting controls the default spacing between time slots. Your time slot can be adjusted later if you need to enter a custom start time

    • Click the + button to add each new time slot. Each time slot you add will automatically start the selected number of minutes after the previous time slot

    • Click the X button in the right-hand corner when you are done adding your time slots


Limit Event Capacity (if your page shares one time slot across all ticket levels)

In TicketSpice, you can limit the capacity of your event, if desired. When you add a capacity, you sell up to the number of tickets you specify across all ticket levels for each individual day or time slot. Once the capacity is reached, all ticket levels for that day or time slot will display as sold out, even if a specific ticket level still has remaining availability.

Note: You can only set up the capacity in the main ticket settings when all ticket levels share the same time slots. If your page uses independent dates and/or time slots, the capacity per time slot setting will not appear in the main ticket settings. Instead, capacity limits should be added and customized on each individual ticket level. Click here to learn how to customize your ticket levels.

Pro Tip: In TicketSpice, you can also limit the sales of a specific ticket level, giving this ticket level its own supply cap. This feature can also be used to exclude a particular ticket level from your event's overall capacity. Click here to learn how to set this up.

  • To limit the capacity for your event, toggle on Capacity Per Time Slot

  • Set the Inventory for your event. This sets the limit of tickets you can sell across all ticket levels for each time date or time slot

  • Toggle on Publicly display total remaining inventory to display the number of tickets remaining on your live event page. If needed, you can set a threshold so the remaining ticket count only appears once inventory reaches a certain level

  • Click Done to save your changes

Pro Tip: When you set an event capacity, that limit applies to each date or time slot.

For example, if your date-based event includes three dates (June 18, June 21, and June 25) and you set the capacity to 100, each event date will have its own maximum capacity of 100 tickets. Ticket inventory is tracked and managed separately for each date and time slot.

Note: Event promoters will often enable the option to publicly display the total remaining inventory once the remaining supply begins dwindling. Showing the limited amount remaining helps drive urgency to purchase.


FAQs

Can I offer Standard tickets and tickets that require a date to be selected on the same page? If so, how would I do that?

Yes, you can offer standard ticket levels that don’t require a date selection alongside ticket levels that do by enabling independent dates and/or time slots for your ticket levels. This option is located in the main ticket settings. Click here to learn how to customize these settings.

How can I customize my ticket levels on a date-based page?

Click here to learn how to customize the ticket levels on your date-based page!

How do I set capacity limits when my capacity varies by date?

If your capacity varies by date, we recommend entering the highest possible capacity in the Limit Event Capacity or Limited Supply fields within the ticket block.

You can then use Actions to dynamically reduce capacity on dates with lower availability. Click here to learn how to dynamically decrease your capacity.

Can I add a capacity after my page is published?

We recommend setting your capacity before accepting orders whenever possible. You can add a capacity to your ticketing page after it has been published and orders have been accepted.

However, if you add a capacity after orders have already been placed, the capacity will apply only to future purchases and will not account for tickets that were previously sold. Because of this, be sure to set the capacity based solely on the number of additional tickets you want to make available moving forward.

Can I edit my capacity after my page goes live and I receive orders?

Yes, you can update your capacity at any time, even after your page is live. When you edit the capacity, TicketSpice will automatically account for any tickets that have already been sold in the new capacity.

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