TicketSpice

Maddy

Ashley

Hannah

Day of Your Event - Onsite

The TicketSpice scanning app will require you to enter an app key in order to know which tickets to validate and what permissions to grant

Create an app key to start scanning tickets

Check attendees into your on-site event using an iPhone, iPad or android device

Scan tickets using the TicketSpice scanning app

View the in-app reports in the TicketSpice scanning app, and use the Scan Summary, Tickets, and Scan Log Reports to learn more

Use the TicketSpice Scanning App to View Reports for Your Event, and Download TicketSpice Reports about Your In-Person Event

Create scannable physical tickets using barcodes or QR codes for onsite use

Generate, Import, and Export Hard Stock Tickets

Scan Tickets

See an overview of how the Box Office app works, explore its features, and find answers to common questions

Get Started with the Box Office App

The TicketSpice Box Office app requires you to enter an app key to sell tickets on-site at your event

Create an App Key to Sell Tickets On-Site Using the Box Office App

Log In, End Session, and Log Out of your Box Office session

Log In and Log Out of the Box Office App

Use the Box Office with a staff app key to enable your team to sell tickets and merchandise on-site using an iPad or iPhone

Sell Tickets On-Site With the Box Office App (Staff Operated Mode)

Allow attendees to purchase tickets, merchandise, and more on their own using the Box Office app on an iPad or iPhone

Sell Tickets On-Site With the Box Office App (Self-Checkout Mode)

Find and manage orders, view confirmations, cancel orders, issue refunds, and print receipts using the Box Office App

Look Up, Manage, and Refund Orders on the Box Office App

Resolve common issues with the Box Office app, payments, and connected devices

Troubleshooting the Box Office App

Turn on Self Check-In so attendees can scan the QR code from their online order, check themselves in, and automatically print a wristband, ticket, or receipt using the Box Office…

Let Attendees Check Themselves In at a Box Office Kiosk (Self Check-In Mode)

Alex Thompson

Use the Box Office to Sell Tickets + Merchandise Onsite

Set up and use the NYC1 card reader to accept tap, dip, and swipe payments at your in-person event

Connect a NYC1 Card Reader to Your Box Office App

Connect and use supported Square readers to accept in-person payments through the Box Office app

Using Square Hardware with the Box Office App

Set up a MagTek card reader, swipe credit cards at your event, and troubleshoot swiper connection issues in the Box Office app

Connect a MagTek Credit Card Swiper to the Box Office App

Connect your VersioPay card reader, configure printers and cash drawers, and troubleshoot common issues with VersioPay Readers

Connect VersioPay Readers in the Box Office App

Stephen

Box Office Card Readers

Link your printer to a cash drawer to automatically open a cash drawer when a customer pays with cash

Connect a Cash Drawer to the Box Office App

Set up wristband printing on your TicketSpice page and configure your Boca Lemur printer for on-site wristband printing

Print Boca Wristbands with the Box Office App

Design custom Boca tickets and automatically print them from the Box Office app

Print Boca Tickets with the Box Office App

Learn how to print tickets directly to your Boca printer from your computer using your TicketSpice account

Print Boca Tickets from Your Computer

Compare Boca and StarMicronics printers to find the best option for your TicketSpice setup

Choose the Best Printer for Your Event

Print receipts and tickets from the Box Office App using a Star Micronics TSP 100 Bluetooth printer

Print Receipts and Tickets through the StarMicronics TSP 100 Bluetooth Printer

Brandon

Hardware + Devices

Use Mobile Pay Pass to let attendees pay for concessions, merchandise, and other on-site purchases with the card they already have on file

Sell Cashless, On-Site Products with Mobile Pay Pass

Mobile Pay Pass

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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