The StarMicronics TSP100 Bluetooth printer allows you to print receipts and tickets for orders placed on-site through the TicketSpice Box Office app. Once connected, the printer can print a receipt with the order details and a scannable QR code, along with individual tickets containing QR codes that can be scanned using the TicketSpice Scanning app.

Pro Tip: TicketSpice is compatible only with the Bluetooth model of the StarMicronics TSP 100 printer. Non-Bluetooth TSP100 models are not supported.

Set up Your StarMicronics Printer

Load the paper into the printer with the paper feeding from the bottom of the roll
Plug in your printer to a power source
Turn on the power button on the printer

Pro Tip: A blue light indicates that the printer is ready to begin printing.

Find your device name. This device name includes TSP100 followed by the last 5 digits of the serial number on the device

Pro Tip: If you do not know your device name, turn off the StarMicronics printer. Hold the feed button and then turn the power back on. The second paper strip includes the device name, iOS name, and address.

Connect Your StarMicronics Printer in the Box Office App

Note: A StarMicronics printer can only be connected to one iOS device at a time when printing tickets through the TicketSpice Box Office app. If you have multiple Box Office devices, each one must be paired with its own StarMicronics printer.

On your iOS device, tap Settings
Tap Bluetooth
Look for the printer device name, and tap it to connect

Open the Box Office app and log in
Tap the hamburger menu in the top left corner
Select Settings

Tap Configure Printer
Select your StarMicronics printer from the list of available printers
Under Paper Type, choose whether the printer will print tickets and receipts, tickets only, or receipts only
Turn on Cash Drawer if you want to use a connected cash drawer. Click here to learn how to set up a cash drawer in the Box Office
Tap back to return to the settings menu

Under Ticket Printer and/or Receipt Printer, select the StarMicronics printer, if using the StarMicronics TSP 100 for this printer

FAQs

How do I download the TicketSpice Box Office App?

Click here to download the TicketSpice Box Office App.

Can I connect the Box Office App to any other printers?

The TicketSpice Box Office app is compatible with the StarMicronics TSP100 Bluetooth printer and the Boca Lemur S Bluetooth printer. Click here to compare both printers and determine the option that best fits your event setup.

Can I connect my printer to a cash drawer?

Yes, you can connect your printers to a cash drawer in TicketSpice. Click here to learn how to set up this option.

Can I connect more than one iOS device to my StarMicronics printer through the Box Office App?

No. When you are using the Box Office, printers connect via Bluetooth. This means that one iOS device connects with one printer.

Can I customize my tickets when printing with the StarMicronics printer?

No, you can not customize your receipts or tickets when printing with the StarMicronics printer. If you want to customize your tickets, we recommend using the Boca printer instead.

What do the blue and red indicator lights on th StarMicronics TSP100 printer mean?

Click here to find out what the blue and red lights indicate on your StarMicronics TSP100 Bluetooth printer.

Why do I see the error: Print Error: [Can not route command: printReceipt] when printing a receipt?

This error can appear when receipt printing is enabled but the Star Micronics printer is not connected in the Box Office app. Open your Box Office settings and confirm that a Star Micronics printer is connected under Receipt Printing.

What do StarMicronics tickets and receipts look like?

Here is an example ticket and receipt printed by the StarMicronics TSP100 Bluetooth printer.

Print Receipts and Tickets through the StarMicronics TSP 100 Bluetooth Printer