TicketSpice

Ashley

Eric Knopf

Hannah

Accept Payments + Get Paid

TicketSpice is one of the most loved ticketing companies in Canada

Does TicketSpice work in Canada?

Change your current TicketSpice pages to process through another payment processor

Switch Your Pages to a New Payment Processor

Understand how payment processing works in TicketSpice and how it is different than some ticketing companies

How Credit Card Processing Works with TicketSpice

Allow people with a billing address or phone numbers outside the US to make purchases and/or process payments in currencies other than USD

Process payments in international currencies

Payment Processor Overview + FAQs

How to add Webconnex Payments to start accepting credit card and debit card transactions

Add a Webconnex Payments Processor to Your Account

Know Your Customer (KYC) must be completed in order to verify you and/or your organization's identify in order to receive a payout

Organizations - Documents Needed to Complete Verification (KYC)

Know Your Customer (KYC) must be completed in order to verify you and/or your sole proprietorship identify in order to receive a payout

Sole Proprietor | Individuals - Documents Needed to Complete Verification (KYC)

Learn what a chargeback is and what to do when and if you receive one

I received a chargeback - What do I do?

The Payout Report helps you to reconcile your bank deposits

Download a Webconnex Payments Payout Report

View, edit, or change the bank account that receives payouts for your transactions

View or Update the Bank Account Linked to Your Webconnex Payments Account

Access and login to your Payments Portal and switch between your Webconnex Payments accounts if you have multiple payment processors set up

Log Into Your Webconnex Payments Account, Switch Accounts, and Update A Payment Processor's Name

Making sense of deposit amounts and how Rolling Balances work. Learn why your payout may contain Other Adjustments

Why doesn't my payout amount equal the transactions in the payout?

Choose whether attendees see your event's page name or a custom static text on their credit card statements

Customize What Appears on Attendee's Bank Statements

Learn why pull sweeps happen, why money was debited from your bank account, and where to find the details in your payout reporting

Understand Pull Sweeps and Learn Why Funds Were Withdrawn From Your Bank Account

Learn how payout schedules work, how long transfers take, and when funds are deposited into your bank account

Understand Webconnex Payments Payout Timing and When You’ll Receive Your Funds

Maddy

Webconnex Payments

How to set up Stripe payment processor in TicketSpice.

Stripe Payment Processor Setup

How to add a custom payment processor such as NMI, Stripe, and Authorize.net

How to Add a Custom Third-Party Payment Processor

Custom Payment Processors

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets and conversations related to your company.

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Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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