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How to add Webconnex Payments to start accepting credit card and debit card transactions

Add a Webconnex Payments Processor to Your Account

Know Your Customer (KYC) must be completed in order to verify you and/or your organization's identify in order to receive a payout

Organizations - Documents Needed to Complete Verification (KYC)

Know Your Customer (KYC) must be completed in order to verify you and/or your sole proprietorship identify in order to receive a payout

Sole Proprietor | Individuals - Documents Needed to Complete Verification (KYC)

Learn what a chargeback is and what to do when and if you receive one

I received a chargeback - What do I do?

The Payout Report helps you to reconcile your bank deposits

Download a Webconnex Payments Payout Report

View, edit, or change the bank account that receives payouts for your transactions

View or Update the Bank Account Linked to Your Webconnex Payments Account

Access and login to your Payments Portal and switch between your Webconnex Payments accounts if you have multiple payment processors set up

Log Into Your Webconnex Payments Account, Switch Accounts, and Update A Payment Processor's Name

Making sense of deposit amounts and how Rolling Balances work. Learn why your payout may contain Other Adjustments

Why doesn't my payout amount equal the transactions in the payout?

Choose whether attendees see your event's page name or a custom static text on their credit card statements

Customize What Appears on Attendee's Bank Statements

Learn why pull sweeps happen, why money was debited from your bank account, and where to find the details in your payout reporting

Understand Pull Sweeps and Learn Why Funds Were Withdrawn From Your Bank Account

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Webconnex Payments

Find answers and get help from Intercom Support and Community Experts

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