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Advice and Answers from the TicketSpice Team
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app
Create an
app
key to start scanning tickets
The TicketSpice scanning
app
will require you to enter an
app
key in order to know which tickets to validate and what permissions to grant… You can name each
App
Key to easily identify the
app
key in your reporting, designate certain
app
keys… key, click the pencil icon to edit your
app
key Toggle the use
app
for Mobile Pay Pass
app
button
Scan tickets using the TicketSpice scanning
app
Can I use the same
app
key for both the Scanning
App
and the Box Office
App
?… The
app
keys for the Scanning
App
and Box Office
App
are not interchangeable, and must be set up separately… No, each
app
requires its own unique
app
key
Connect a Printer to the Box Office
App
Print receipts and tickets from the box office
app
using a Star Micronics TSP 100 Bluetooth printer… Connect Your Printer to the Box Office
App
… Here is how you can sell tickets onsite through the Box Office
app
and print them using a StarMicronics
Using Square Hardware with the Box Office
App
Disconnect the Square reader from the Square
App
. The device can only be connected to one
app
at a time. Error Message… Your Square swiper must be disconnected from the Square
app
to function in this
app
… To Use the
App
Sell tickets on-site at your event using the Box Office
app
Download the Box Office
app
on your iPad or iPhone to sell tickets on-site… You can download the
app
here or search the
App
Store for TicketSpice Box Office 2.0… Where can I get the
app
?
Connect a Magtek credit card swiper to the Box Office
app
Swipe credit cards onsite using a Magtek reader connected to the Box Office
app
… Here is how to connect the Magtek swiper to the Box Office
app
:… [Inline Video] An iPad (or iPhone) with the Box Office
app
installed A reliable wifi connection
Sell tickets on-site using a laptop and USB swiper
If you don't have an iPad to setup the box office
app
on, you can always open sales through a laptop and usb swiper… The recommended way to sell tickets onsite would be through our Box Office
App
… But if you don't have an IPad or IPhone available to use the Box Office
app
on, no worries!
Two-factor Authentication
Enhance security with two factor (2FA) authentication and protect your account with a one-time code from an authenticator
app
… When 2FA is enabled, this code is generated by an authenticator
app
, helping to ensure that only you… If you no longer have access to your authenticator
app
and recovery codes, you will need to create a
Accept cashless onsite payments using Mobile Pay Pass
key, you can edit an existing one and then toggle the Use
app
key for Mobile Pay Pass
app
to Yes and… for scanning tickets in the Mobile Pay Pass
app
too If you haven't created an
app
key yet, you… In the
App
: The best way to see both your transactions processed & items sold is through the
app
Using A Boca Printer
Check-In
App
… Printing from the Box Office
App
… Our check-in
app
uses the Ticket ID to scan tickets
