You can connect a printer directly to the Box Office App. This article walks through how to connect a printer, so you can print receipts and/or tickets for your attendees.
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Select Your Printer
TicketSpice is compatible with both the StarMicronics TSP 100 Bluetooth printer, and the Boca Lemur S Bluetooth printer. StarMicronics offers both ticket printing, and receipt printing. Boca only offers ticket printing. Once connected, a receipt with a scannable QR code with sales information will be printed. Each purchased ticket will have a QR code that can be scanned by the TicketSpice scanning app.
StarMicronics only works with Bluetooth and only works with the Box Office app. Boca can connect via USB. StarMicronics is for cash drawer, not Boca. Boca prints fancier tickets. You can connect via . You plug in via USDB or via Bluetooth. When USB, you can print from CP, from registrant details page, print from BaconBoca is more expensive and prints on ticket paper. Boca has more setup, and has the option for USB. If you're selling via website or if you want to reprint tickets for online sales. More to set up. StarMicronics is cheaper but it prints on receipt printer. Easy and quick to set up.
Set Up Your Printer
Set up a StarMicronics Printer TSP 100
Set up a StarMicronics Printer TSP 100
You can easily set up your StarMicronics printer with your device by following these steps. If you prefer a visual guide, a video walkthrough is also available.
Plug your printer into power
Hold down the Feed button and then the Power button until it begins printing
Save the second strip on the sheet that is printed
Find the Device Name on this strip
Pick up your iPad, and tap the Settings icon
Tap Bluetooth
Under Devices, look for your printer's device name
Tap this device name to connect it to your iPad
Set up a Boca Printer
Set up a Boca Printer
On your Boca printer, insert the power cable into the power port
Find your printer's device name
Pick up your iPad, and tap the Settings icon
Tap Bluetooth
Under Devices, look for your printer's device name
Tap this device name to connect it to your iPad
Configure Your Printers in the Box Office App
Add Your Printers to the Box Office App
Select Your Ticket Printer
Select Your Ticket Printer
Select Your Receipt Printer
Select Your Receipt Printer
Test Your Printer
FAQs
How do I download the TicketSpice Box Office App?
How do I download the TicketSpice Box Office App?
Click here to download the TicketSpice Box Office App.
Can I connect the Box Office App to any other printers?
Can I connect the Box Office App to any other printers?
The only printers that are compatible with the TicketSpice Box Office are the StarMicronics TSP 100 Bluetooth printer and the Boca Lermur S Bluetooth printer.
Can I connect my printer to a cash drawer?
Can I connect my printer to a cash drawer?
Yes! You can connect your printers to a cash drawer in TicketSpice. Click here to learn how to set up this option!
Can I connect more than one iPad to my StarMicronics or Boca printer through the Box Office app?
Can I connect more than one iPad to my StarMicronics or Boca printer through the Box Office app?
No. When you are using the Box Office, printers connect via Bluetooth. This means that one iPad connects with one printer.
Can I customize my tickets when printing from the Box Office app?
Can I customize my tickets when printing from the Box Office app?
No, tickets are not customizable when printing from the Box Office. On the StarMicronics printer, the ticket printer will display the _____ .
On a Boca printer printing through the Box Office, the printer will print the name of the event, seat information, name, and a scannable QR code on the ticket. This information cannot be customized. If you want to customize your Boca ticket, you can do that when printing via USB on a computer. To learn more about how to set this up, click here.