TicketSpice

Aaron

Eric Knopf

Hannah

Test + Go Live + Accept Payments + Get Paid

Test and preview the entire ticketing experience, including previews of confirmations, emails, and exporting and reports

Test your ticketing page

Embed Your Ticketing Page On A Website (Iframe)

Find your ticketing page URL so you can start sharing and promoting your event

Find and share your ticketing page link

Test + Go Live | Publish

TicketSpice is one of the most loved ticketing companies in Canada

Does TicketSpice work in Canada?

ACH payments are not allowed as a payment form for your event but there is an alternative

Can I accept ACH Payments for my event?

While convenient for attendees, there is a big restriction to event organizers with these payment methods that you won't like.

Can I accept Apple Pay, PayPal, Venmo, or GooglePay balances?

If you were previously processing through WePay or any other processor and would like to switch to Webconnex Payments, here is how.

Switching Payment Processors

Employee Identification Numbers or FEIN Federal Employer Identification Number is assigned to businesses by the IRS for tax purposes

What's an EIN and why do I need to provide one?

Understand how payment processing works in TicketSpice and how it is different than some ticketing companies

How credit card processing works with TicketSpice

A list of compatible payment processors for accepting credit card payments through TicketSpice

Compatible payment processors

Allow people with a billing address or phone numbers outside the US to make purchases and/or process payments in currencies other than USD

Process payments in international currencies

Ashley

Phillip

Payment Processor Overview + FAQs

Commonly asked questions regarding Webconnex Payments

Webconnex Payments FAQ

Set one or all of your pages up to process payments through Webconnex Payments

Switch to Webconnex Payments

Get answers to commonly asked questions when going through the verification / KYC process

Webconnex Payments Verification (KYC) FAQs

Know Your Customer (KYC) must be completed in order to verify you and/or your organization's identify in order to receive a payout

Organizations - Documents Needed to Complete Verification (KYC)

Know Your Customer (KYC) must be completed in order to verify you and/or your sole proprietorship identify in order to receive a payout

Sole Proprietor | Individuals - Documents Needed to Complete Verification (KYC)

Learn what a chargeback is and what to do when and if you receive one

I received a chargeback - What do I do?

The Payout Report helps you to reconcile your bank deposits

Download a Webconnex Payments Payout Report

🔄 Why and How to Switch Your Payment Processor from WePay

Learn what each column of data represents by reading the below definitions

Payout Report Column Descriptions (Webconnex Payments)

See Which Bank Account is Linked to Your Webconnex Payments Account

Update your payment processor name or switch between multiple Webconnex Payments accounts

Switch Between Your Webconnex Payments Accounts or Update Their Names

Log Into Your Webconnex Payments Account

Webconnex Payments

How to set up Stripe payment processor in TicketSpice.

Stripe Payment Processor Setup

Using Authorize.net

Using Payflow Pro

Additional Payment Processors

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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