The first step to using the TicketSpice Scanning App is creating an App Key. This key will sync all of your data so that your device(s) are ready for scanning.

NOTE: If using an apple device, the TicketSpice app is compatible with iOs 13 and above.

Select the pencil icon to access your page settings.

Select Ticket Scanning from your Onsite tab.

Click here to download for iOs
Click here to download for Android

Next, select Create App Key.


Use the menu to customize how and when you'd like each ticket to scan.

Plug the App Key into the app. Repeat (with the same key) for all the devices you will be using for scanning.

Note: You can name the device anything that makes sense for your event. It pulls into your scan reporting. Some examples might be - side door, Hannah's scanner, or main entry.

Great work! Now you're ready to scan.

To learn more about the app, check out this tutorial.

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