In TicketSpice, you can restrict ticket sales to specific groups of attendees. This is especially helpful when you want to give certain attendees priority access to tickets or if you only want to allow specific people to purchase tickets for your event. By using required Coupon Code fields, you can control who can purchase tickets for your event.
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Add and Customize Your Coupon Code Field
To limit ticket purchases to specific groups, we recommend adding a coupon code field to your page and setting it as required. This ensures that only those with a valid coupon code can complete their ticket purchase.
From the Pages screen, click the pencil icon on the page you want to edit
Hover over your page, and click the green + icon where you want to add the field
Add the Coupon Code field
Toggle the Required field to Yes
Click Done
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Generate Your Coupon Codes
Once you add require your coupon code field, you can generate and import these coupon codes into TicketSpice.
Pro Tip: To generate your codes, you can either create your own coupon codes, or generate random coupon codes from a coupon code generator like Voucherify. We recommend adding these coupons to an excel spread so you can easily upload these coupons to TicketSpice.
To generate your own coupon codes, decide on the format for your coupon codes. For example, you might use the attendee's last name, email address, or first initial combined with their last name. After generating your codes, organize them in an Excel spreadsheet, placing each code in its own row
To generate random coupon codes, go to a coupon code generator like Voucherify. Generate your coupon codes, and export these coupons as an Excel spreadsheet, placing each coupon on a separate row
Note: You can import up to 1500 unique codes with the Import a Series feature.
To add more than 1500 coupon codes, we recommend creating a new coupon code, and importing the rest of the codes in a separate series of coupons.
From the Pages screen, click the pencil icon under the page you want to edit
Go to the Coupons tab
Click Create a New Coupon, or click New Coupon in the upper-right corner if you already have coupons on the page
Note: Coupon codes are not case sensitive. Coupons can include numbers, letters or characters.
Description: Add a descriptor that will quickly and easily identify what your coupon code is for. This is for internal use and reference only
Select the Import a Series checkbox (this will open up the Code field to have a large input box)
Copy and paste your coupons into the text field. Make sure each coupon is on a separate line
Discount: Set the discount to $0
Usage Limit: Set the discount to per order. If desired, enter the number of times a coupon can be used. If this field remains blank, it can be used an unlimited number of times
Click the Gear icon if you would like to include additional options for your coupon
Expiration Date - Set an expiration date and time for your coupon code. If someone tries to use a coupon code after it has expired, they will see an error message
Move To Global: This button will turn your coupon code into a Global Coupon. Global Coupons can be used on every published page on your TicketSpice account. NOTE: Turning a coupon into a global coupon is permanent and cannot be undone, so make sure you want to proceed before clicking and saving this action
Click the Save icon to save your coupon
Attendee Experience
When the coupon code field is required, ticket buyers must submit a valid coupon code to check out. If they do not submit this code, they will receive an error when checking out.
Open Up Ticket Sales to the Public
If you want to open up ticket sales to the public, we recommend updating the coupon code field to not be required. Here is how to do so.
From the Pages screen, click the pencil icon under the page you want to edit
Scroll to the Coupon Code field, and hover over this field
Click the pencil icon to edit the field
Toggle the Required field to No
Click Done
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
FAQs
Can I password protect my page so only attendees with the password can see the ticketing page?
Can I password protect my page so only attendees with the password can see the ticketing page?
Yes, you can definitely password protect your TicketSpice page. Click here to learn how to password protect your page in TicketSpice.