The Hard Stock Tickets feature allows you to upload or generate codes that can be scanned by the TicketSpice App. This is most commonly used in partnership with a ticket printer so that physical tickets are available for sale onsite. 

This feature is currently in BETA testing, you can apply to join the test group here

This article will cover... 

  • Generating Codes

  • Uploading Codes

  • Exporting Codes

To begin, select Hard Stock from your Onsite tab in your page builder. 

Generating Codes

This option will create codes that you can export and take to a ticket printer. 

Select Generate

You will see a series of options to customize the codes. 

Ticket Level
This dropdown will pull in the ticket levels available on your page, select the level you'd like to codes to apply towards. You can create a new ticket level that's only for Hard Stock if you prefer to do so for tracking purposes. 

Format
This option is available if you have existing ticket formats to match. All will be scanned the same by the scanning app. 

Static Prefix
If you're generating multiple series of codes, use the static prefix to identify them. If left blank, our system will generate the codes at random. 

Length
The number of digits the code will be. 

Number Of Codes
The number of codes you'd like to generate. 

Select Generate again once you have customized the menu to your preferences.

Important! This cannot be undone. 

Depending on the size of the request, this can take a few moments. We will email you when the codes are finished. 

Once complete, you will see them listed under your Hard Stock tab. 

Uploading Codes

This option allows you to import pre-existing codes so they can be scanned by the TicketSpice App. 

Select Upload

You will see a series of options to customize the codes. 

Ticket Level
This dropdown will pull in the ticket levels available on your page, select the level you'd like to codes to apply towards. You can create a new ticket level that's only for Hard Stock if you prefer to do so for tracking purposes. 

Distributor
You can use this space to note the source of the codes. 

Barcodes
Upload your excel sheet of codes. You can use our template to ensure it's formatted correctly. 

Depending on the size of the request, this can take a few moments. We will email you when the codes are finished uploading. 

Once complete, you will see them listed under your Hard Stock tab.

Exporting Codes

You can return to export your codes anytime. The export includes the code, ticket level, distributor, number of scans, first scan date, last scan date, and the last scan device. 

To export the codes, select Export.

FAQs

Can I delete the generated/imported codes after I've created them?

There is no option to delete the codes out of the page at this time.

Can I create Hard Stock Tickets for a Reserved Seating venue?

Currently Hard Stock is only available for standard ticketing pages.  

How do I convert my codes to a QR code? 

You can use a ticket printer to convert the codes for you prior to printing. Or you can use an online resource as well. 

Pro Tip: You can use ticketprinter.com  They will take your data from the excel file and will create unique bar codes for each ticket at no extra charge if you use their custom design templates.

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