The Products Report is designed to help you track merchandise and add-on sales from your event page. If you’re using the Merchandise field to offer products, experiences, or upgrades, this report provides a clear breakdown of what was sold and in what quantities.
This export is especially useful for inventory tracking, fulfillment planning, and reviewing product performance without sorting through full order details.
Pro Tip: Click here to download a sample Products Report and preview the layout and included fields.
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Download a Products Report
To pull a Products report, hover your mouse over the Reports tab in the top menu bar
Select Exporter from the dropdown
Select the Products report
Search for your page name(s) and select the page(s), or simply select the page(s) if you can see them
Select the field(s) you would like to export and press the right arrow to move them to the box on the right to be exported. To move fields out of the export, select the left arrow button
To move fields to a new column on the report, select the field you want to move, and select the Up or Down arrows respectively
Pro Tip: To select multiple pages or fields at once, hold down the command or control button on your keyboard while making your selections. To select all pages or fields, hold the command or control button and the A button on your keyboard.
Select the Statuses you want to include. By default, the Products Report includes the Completed, Pending Offline Payment, Pending Transfer, Pre-registered, and Canceled statuses
Select a date range if desired. If these fields are blank, the report will pull all merchandise selected from the moment your page went live
Select the File Type and File Name
When ready, click the Download button
FAQs
Can I download a report from an archived page?
Can I download a report from an archived page?
Users cannot download reports from any archived pages. To download a report from an archived page, we recommend first restoring the page and then downloading the report. Click here to learn how to restore your TicketSpice page.
Can I save my report or schedule it to automatically send to my email at a specific date and time?
Can I save my report or schedule it to automatically send to my email at a specific date and time?
Yes, users can save reports and set these reports to automatically send to a designated email at a specific date and time using our Memorized Report feature. Click here to learn how to use this feature.