The Coupons Report provides a centralized view of all coupons configured across your TicketSpice page(s). It’s designed to help you quickly evaluate coupon setup and performance without reviewing individual orders.
This report outlines key details for each coupon, including the code, discount amount, usage count, expiration date, and the event page it’s associated with. You can use it to review coupons created for a specific page or to analyze global coupons available across your account.
Pro Tip: The Coupons Report provides a general overview of your overall coupon performance. If you need to determine which specific attendees applied a coupon, we recommend using the Order Data Report instead.
Note: Click here to download a sample Coupons Report and preview the layout and included fields.
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Download a Coupons Report
Pro Tip: If you regularly download the same report, you can save it as a memorized report for quick access in the future. Click here to learn more about memorized reports.
To pull a Coupons report, hover your mouse over the Reports tab in the top menu bar
Select Exporter from the dropdown
Select the Coupons report
Search for your page name(s) and select the page(s), or simply select the page(s) if you can see them
Select the field(s) you would like to export and press the right arrow to move them to the box on the right to be exported. To move fields out of the export, select the left arrow button
To move fields to a new column on the report, select the field you want to move, and select the Up or Down arrows respectively
When ready, click the Download button
Pro Tip: You can select multiple fields at once by clicking each field you want to include. The Coupons Report will retain your existing selections and automatically add any additional fields you click. To quickly select all available fields, use the Select All checkbox.
Note: By default, the Coupons Report downloads as a CSV file named coupons.csv.
To customize the file type or file name, select Advanced Options. Under File Type, choose either CSV or Excel, then enter your preferred file name before downloading the report.
FAQs
Can I download a report from an archived page?
Can I download a report from an archived page?
Users cannot download reports from any archived pages. To download a report from an archived page, we recommend first restoring the page and then downloading the report. Click here to learn how to restore your TicketSpice page.
Can I save my report or schedule it to automatically send to my email at a specific date and time?
Can I save my report or schedule it to automatically send to my email at a specific date and time?
Yes, users can save reports and set these reports to automatically send to a designated email at a specific date and time using our Memorized Report feature. Click here to learn how to use this feature.
What time zone are reports based on?
What time zone are reports based on?
Reports display dates and times based on the local time zone of the device you’re using when pulling the report.