The Scan Summary Report gives you a consolidated view of check-in activity recorded through the TicketSpice Scanning app. It organizes valid ticket scans into an easy-to-review format, allowing you to analyze attendance data across your event.
This report breaks down successful scans by date, ticket level, and scanning device, helping you evaluate entry flow, monitor device usage, and review attendance trends.
Pro Tip: The Scan Summary report provides an overview of all valid scans. Other scan results are excluded from this report. To view a complete record of all scan attempts, including invalid scans, use the Scan Log Report instead.
Note: Click here to download a sample Scan Summary Report and preview the layout and included fields.
Jump To...
Download a Scan Summary Report
To pull a Scan Summary Report, hover your mouse over the Reports tab in the top menu bar
Select Exporter from the dropdown
Select the Scan Summary report
Search for your page name if desired, and select the page from the dropdown
Click the Download button
Understand a Scan Summary Report
The Ticket Scan Summary report shows how many valid tickets were scanned each day, which ticket levels were scanned, and how scans were distributed across each scanning device. Each section of the report represents a single scan date, with scans grouped by ticket level and scanner device.
The Date column shows the date tickets were scanned
The Ticket Level column shows which ticket levels had at least one scan on that date. A total row underneath the ticket levels combines scans across all ticket levels for the day
The Total column shows the total number of scans across all scanning devices for that ticket level or total row
Columns to the right of the Total column show how many scans were completed by each individual scanning device. These column names match the device name entered when logging into the TicketSpice Scanning App
Pro Tip: Dates without any valid scans will appear as blank sections in the report. A blank section will appear for each day without scans until the next date with at least one valid scan appears in the report
Note: Tickets scanned directly from your TicketSpice account will appear under the scanner name Web App instead of a specific device name
FAQs
Can I download a report from an archived page?
Can I download a report from an archived page?
Users cannot download reports from any archived pages. To download a report from an archived page, we recommend first restoring the page and then downloading the report. Click here to learn how to restore your TicketSpice page.
Can I save my report or schedule it to automatically send to my email at a specific date and time?
Can I save my report or schedule it to automatically send to my email at a specific date and time?
Yes, users can save reports and set these reports to automatically send to a designated email at a specific date and time using our Memorized Report feature. Click here to learn how to use this feature.
Can I generate a Scan Summary Report for a specific date range?
Can I generate a Scan Summary Report for a specific date range?
No. Scan Summary Reports include all scan data for the event. After downloading the report, you can remove any dates or rows you do not need.
Can I download Scan Summary Reports for multiple pages at the same time?
Can I download Scan Summary Reports for multiple pages at the same time?
No. Scan Summary Reports must be downloaded individually for each page.