In TicketSpice, you can use coupons to provide free tickets for your event. This is a great way to give complimentary access to specific attendees for a paid event.
Pro Tip: This article explains how to provide free tickets to specific attendees for a paid event. If you want your entire event to be free, we recommend creating a free event instead. Click here to learn how to set up a free event.
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Offer Free Tickets
From the Pages screen, click the pencil icon under the page you want to edit
Go to the Coupons tab
Click Create a New Coupon, or click New Coupon in the upper-right corner if you already have coupons on the page
Note: Coupon codes are not case sensitive. Coupons can include numbers, letters or characters.
Customize your coupon
Description: Add a descriptor that will quickly and easily identify what your coupon code is for. This is for internal use and reference only
Code: Type the coupon code that ticket buyers will enter at checkout
Discount: Set the discount for your coupon to 100%
Per Ticket/Per Order: Choose whether the discount should apply per ticket or per order
Per Ticket: The discount only applies to tickets in the order, not to merchandise or other add-ons
Per Order: The discount applies to the entire order, including tickets, merchandise, and any other financial options on the page
Usage Limit
Per Order Coupons: If you selected to apply the discount per order, enter the number of times the coupon can be used. If this field remains blank, it can be used an unlimited number of times
Per Ticket Coupons: If you selected to apply the discount per ticket, add the maximum number of tickets per order that can receive this discount. Then set the maximum number of orders you want this code to be applied to. If these fields are blank, the code can be used an unlimited number of times
Click the Save icon to save your coupon
Pro Tip: For Per Order discounts, the usage limit controls how many total orders can use the coupon.
For Per Ticket discounts, you can set a limit on how many tickets per order can receive the discount, as well as how many orders can use the coupon overall.
Click the Gear icon if you would like to include additional options for your coupon
Expiration Date - Set an expiration date and time for your coupon code. If someone tries to use a coupon code after it has expired, they will see an error message
Move To Global: This button will turn your coupon code into a Global Coupon. Global Coupons can be used on every published page on your TicketSpice account. NOTE: Turning a coupon into a global coupon is permanent and cannot be undone, so make sure you want to proceed before clicking and saving this action
Ticket Discount Occurrence (available when using the per ticket discount): Select which ticket receives a discount. For example, apply the discount to every second ticket to create a BOGO offer
Apply Discount to Only These Fields: This field allows you to restrict the coupon discount to to specific field(s). You can choose one more fields to receive the discount. NOTE: this option will only appear after you add a discount to your coupon
Click the Save icon to save your coupon
FAQs