The Signatures Report is available for events using the Terms of Service feature. It allows you to download the digital finger signatures collected during checkout. This report exports all submitted signatures as PNG image files, making it easy to store and reference these signatures.
Pro Tip: Click here to download a sample Signature.
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Download a Signatures Report
Note: The Signatures report will only include the signatures that were submitted, not the terms the attendee agreed to. If you would like to download signatures alongside the signed terms, we recommend using the Waivers feature instead, as the Waivers report will include both the signatures and the associated terms.
To pull a Signatures report, hover your mouse over the Reports tab in the top menu bar
Select Exporter from the dropdown
Select the Signatures report
Search for your page name and select the page, or select the page from the Pages dropdown
Select the Terms field you would like to include
Select the Statuses you want to include. By default, the Signatures Report includes the Completed, Pending Offline Payment, Pending Transfer, Pre-registered, and Canceled statuses
Select a date range if desired. If these fields are blank, the report will pull all signatures collected from the moment your page went live
Customize the File Name and enter you email
Click Generate my ZIP File, and click OK to confirm that you want to generate a zip file of signatures
FAQs
Can I download a report from an archived page?
Can I download a report from an archived page?
Users cannot download reports from any archived pages. To download a report from an archived page, we recommend first restoring the page and then downloading the report. Click here to learn how to restore your TicketSpice page.
Can I save my report or schedule it to automatically send to my email at a specific date and time?
Can I save my report or schedule it to automatically send to my email at a specific date and time?
Yes, users can save reports and set these reports to automatically send to a designated email at a specific date and time using our Memorized Report feature. Click here to learn how to use this feature.