If you're attending an event that requires you to acknowledge terms or sign a waiver after purchasing tickets, this guide will walk you through how to complete that step quickly and easily.
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Agree to Terms as You Complete Your Order
If an event is using a Terms field, you will be required to accept these terms before submitting an order.
Either select a checkbox saying "I have read and agree to the terms above," or sign that you agree to the specified terms
If you attempt to purchase tickets without agreeing to the terms, the field will turn red and not allow you to submit until acknowledged with a checked box or signature.
Sign a Waiver After Submitting Your Order
Pro Tip: When using the Waiver field, you sign the waiver after submitting your order. After completing the order, you will receive an email with your order details, but this email will not contain your tickets
Once you sign the waiver(s), you will receive a follow-up email with your ticket(s).
When a Waiver field is used, you will see a warning on the ticketing page with the waiver instructions the event provided.
Once an order is completed, you will see the notification to sign the waiver(s) on the confirmation page and confirmation email. On the confirmation page, you can choose to copy a link to the digital waiver (to send to someone to complete later), text the digital waiver, or sign the waiver directly on the confirmation page.
Note: You can also sign your waivers in the confirmation email. If the event requires an email for each attendee, each attendee will receive a confirmation email with their own ticket details and a prompt to sign their waiver.
The billing email on the order will also receive a confirmation containing the order details and waiver prompts for all attendees on the order.
When signing waivers on the confirmation page, you can quickly sign multiple waivers. You can also skip specific waivers if needed.
Pro Tip: Once one waiver has been completed and signed, you can download the digital waiver, sign additional waivers (if needed), or go back to the confirmation page.
FAQs
Are the Terms or Waiver fields optional?
Are the Terms or Waiver fields optional?
No. By default, the Terms and Waiver fields are required. You must acknowledge the terms or complete the waiver to attend your event.
With a Terms field, you must acknowledge the terms to complete your order. With a Waivers field, you must sign the waiver to receive your active tickets.