On Reserved Seating pages, you have the option to collect information for each individual attendee. You can request details such as their name, phone number, and email address, ensuring you have the right contact information for everyone attending.
Collect Information for Each Attendee
On the Page Builder of your Reserved Seating page, scroll to the ticket block
Click the Edit Pricing button in the ticket block
Toggle the Collect Attendee Information field to Yes
Select to collect a name, email, or phone by selecting the checkbox next to each option
Next to each field you turned on, click the Required checkbox if you want to require attendees to enter this information. If it remains unchecked, the field will remain optional
Pro Tip: If you request an email for each attendee, TicketSpice will save each attendee as a contact in the system.
FAQs
If I add attendee name, email, or phone fields to my reserved seating page after I've already started accepting orders, can I add this information to previous orders?
If I add attendee name, email, or phone fields to my reserved seating page after I've already started accepting orders, can I add this information to previous orders?
No. If you add attendee information fields to your reserved seating page after orders have already been placed, those new fields only apply to future orders.
You cannot go back and add attendee names, email addresses, or phone numbers to orders that were submitted before the fields were added.
Can I correct an attendee's name, email address, or phone number on a reserved seating order?
Can I correct an attendee's name, email address, or phone number on a reserved seating order?
Yes. If an attendee entered an incorrect name, email address, or phone number on a reserved seating order, you can update this information on their behalf.
Click here to learn how to edit an order in TicketSpice.
On my Reserved Seating page, can I ask each attendee custom questions, such as their meal selection?
On my Reserved Seating page, can I ask each attendee custom questions, such as their meal selection?
No. On Reserved Seating pages, you can only collect each attendee’s name, email address, and phone number. To collect additional information, add a field below the venue in the order section of your page. These fields can only be completed once per order, rather than separately for each attendee.