Selling Order recommends the best available tickets if an attendee uses the option to automatically find the best available seats. You can set your event page to automatically assign the best tickets based on your event's stage, or manually assign the best tickets for each of your seats.
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Auto Assign the Best Tickets
When you auto assign the best tickets, TicketSpice automatically assigns seats closest to the stage first. By default, TicketSpice automatically assigns the best tickets for your event.
Note: TicketSpice assumes the first polygon shape added to your page is the stage, regardless of what object you label as 'stage'.
If the system is recommending tickets based on the wrong object, we recommend removing any polygon shapes from your page and adding the correct stage object first. You can then re-add the other polygon shapes back to your venue.
From the Pages screen, click the pencil icon on the page you want to edit
Scroll to the ticket block, and click the pencil icon next to your venue name
Click Selling Order
Select Auto Assign
Click the green Save button in the upper-right corner to save your venue
Pro Tip: The color gradient illustrates the order in which TicketSpice will recommend seats. Seats in orange are given the highest priority, while seats in green have the lowest priority.
Manually Assign the Best Tickets
You can control the order in which seats are recommended by manually assigning the best seats. With this option, you can set your own selling priority and ensure attendees are directed to the seats you prefer to sell first.
From the Pages screen, click the pencil icon on the page you want to edit
Scroll to the ticket block, and click the pencil icon next to your venue name
Click Selling Order
Select Manually Assign
For each seat in your venue, click the seat
Add the seat rank for the seat
Click Save
Click the green Save button in the upper-right corner to save your venue
Pro Tip: When you select Manually Assign, the seat numbers will change, and display the order these seats will be recommended to buyers.
When manually assigning seats, you must assign a rank to each individual seat.