Before publishing your TicketSpice page, you are required to add a price for each ticket tier and seat hold. You also have the option to collect attendee information such as name, email, and phone number. This article will guide you through these steps so your page is ready for ticket sales.
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Add a Price for Your Price Tiers and Seat Holds
Before publishing your page, TicketSpice requires you add a price for each price tier on the page, and any seat holds that you have set up for your venue.
Add a Price for Your Price Tiers
Add a Price for Your Price Tiers
On the Page Builder of your Reserved Seating page, scroll to the ticket block
Click the Edit Pricing button in the ticket block
For each price tier, enter a price
Click Add Fee if you want to add a fee
To set a fee, set whether you would like a dollar amount or percentage fee
Click the + icon to add another fee (if desired)
Click the trash can icon to delete your fee (if desired)
Click Done
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Note: To offer different pricing for on-site orders in the Box Office App, turn on the Enable Box Office Pricing toggle. Then, enter a Box Office price for each price tier.
Add a Price for Your Seat Holds
Add a Price for Your Seat Holds
On the Page Builder of your Reserved Seating page, scroll to the ticket block
Click the Edit Seat Hold Pricing button in the ticket block
For each seat hold, enter a price
Click Add Fee if you want to add a fee
To set a fee, set whether you would like a dollar amount or percentage fee
Click the + icon to add another fee (if desired)
Click the trash can icon to delete your fee (if desired)
Click Done
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Add Multiple Price Points to Your Price Tiers (Optional)
Reserved Seating allows you to offer multiple pricing options within a single price tier. This feature allows you to have flexibility in your pricing structure while keeping everything organized under one tier.
On the Page Builder of your Reserved Seating page, scroll to the ticket block
Click the Edit Pricing button in the ticket block
Scroll down, and click Edit Price Points
Add your price points
Click the + icon to add a new price point. Add the price point name, and add a description to the price point if desired
Click the trash can icon to delete a price point
For each price tier, use the toggle to enable or disable the corresponding price point(s)
If toggled on, add a price and fee (if desired) for your price point
Collect Information for Each Attendee (Optional)
On Reserved Seating pages, you have the option to collect information for each individual attendee. You can request details such as their name, phone number, and email address, ensuring you have the right contact information for everyone attending.
On the Page Builder of your Reserved Seating page, scroll to the ticket block
Click the Edit Pricing button in the ticket block
Toggle the Collect Attendee Information field to Yes
Select to collect a name, email, or phone by selecting the checkbox next to each option
Next to each field you turned on, click the Required checkbox if you want to require attendees to enter this information. If it remains unchecked, the field will remain optional
Pro Tip: If you request an email for each attendee, TicketSpice will save each attendee as a contact in the system.
FAQs
Why do I see the error, "Form Publish Error: Each price tier must have a price assigned?"
Why do I see the error, "Form Publish Error: Each price tier must have a price assigned?"
This error means that at least one of your price tier does not have an assigned price. To fix this, we recommend adding a price to each of your price tiers. Click here to learn how to do this.
Why do I see the error, "Form Publish Error: Each private seat hold must have a price?"
Why do I see the error, "Form Publish Error: Each private seat hold must have a price?"
This error means that at least one of your seat holds does not have an assigned price. To fix this, we recommend adding a price to each of your seat holds. Click here to learn how to do this.
What does the checkbox, "Allow Manual Seat Selection" do?
What does the checkbox, "Allow Manual Seat Selection" do?
This "Allow Manual Seat Selection" checkbox allows your attendees to select the seat they would like. By default, this option is turned on. If this option is de-selected, attendees will be required to select the best available seat according to your selling order. Click here to learn more about the selling order feature and how this works.
What does the Max Ticket Quantity field do? Can I use this field to limit how many tickets someone can buy in a single order?
What does the Max Ticket Quantity field do? Can I use this field to limit how many tickets someone can buy in a single order?
The Max Ticket Quantity field only limits how many seats a buyer can select when using the "Find Best Available" option on your live page. It does not restrict the number of seats someone can purchase if they are manually choosing seats.
On Reserved Seating pages, there is currently no way to set a maximum ticket limit for buyers who manually select their seats.