If you have an event that runs many days into the future, you can set a sales window that will only allow people to purchase tickets to attend a set number of days into the future. You also can set a sales cutoff time, meaning you can set the number of days or hours leading up to the event where ticket sales will be cutoff. For example, someone might set this if they need to know the number of people attending at least 24 hours in advance so they can prepare accordingly for staffing, merchandise, baked goods, etc.
Set a Calendar Sales Window
Setting a sales window will limit how many available days into the future will be shown on the calendar at one time.
From the Pages screen click the pencil icon on the page you'd like to set a calendar sales window for
Click the Edit Ticket Information button
Scroll to the bottom and click Advanced Options
Set the Calendar Sales Window
Click Done and then Save and Publish your changes
Set Ticket Sales Cutoff time
Limits how close to your event someone can buy tickets for a specific date or time selection.
From the Pages screen click the pencil icon on the page you'd like to set a calendar sales window for
Click the Edit Ticket Information button
Scroll to the bottom and click Advanced Options
Set the Sales Cutoff Time by Hours or Minutes
Click Done and then Save and Publish your changes
Sales Window and Sales Cutoff Example
In the below example, we show an event that has wide open sales window with no restrictions vs an example where the date is March 2nd and it has a 14 day sales window available with a 48hr (2 day) prior to event sales cutoff.
