TicketSpice offers straightforward, low-cost pricing designed to help you keep more of your revenue. There are no setup fees, monthly fees, or credit cards required, so you can create an account and start selling tickets right away.
In addition to standard ticketing fees, you can market your event and drive additional revenue with our optional premium features like text messaging, drip campaigns, and Mobile Pay Pass. This article breaks down all pricing and fees so you know exactly what to expect.
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Ticket Pricing
Paid Ticket Type | Fee Per Ticket |
Online ticket (ticket cost is $5 or more) | $0.99/ticket |
Online ticket (ticket cost is under $5) | $0.49 / paid ticket |
Box Office ticket (paid with credit card) | $0.49/ticket |
Box Office ticket (paid with cash) | No fee |
Free Ticket Type | Fee Per Ticket |
Free event ticket | $0.99/ticket* |
Free ticket on a paid event page (no paid items in the order) | No fee |
Free ticket on a paid event page (with a paid ticket or other items in the same order) | $0.49/ticket |
*Fee is waived if you've hosted paid events through TicketSpice, RegFox, or RedPodium, or you've accepted donations through GivingFuel
Pro Tip: When you use Webconnex Payments, our preferred payment processor, you can pass on all TicketSpice platform and processing fees to your buyers. Click here to learn how to pass on all fees in TicketSpice.
Credit Card Processing Fees
To accept credit card payments for your event, you’ll need a payment processor. This is the service that charges your attendees’ cards and deposits funds into your bank account.
TicketSpice includes a built-in option called Webconnex Payments, our preferred processor. It offers seamless reporting, features like Apple Pay and Google Pay, and direct support from our team. You can also connect a third-party payment processor for an additional fee if needed. Below is a breakdown of payment processing fees.
Payment Processor | Fee |
Webconnex Payments (preferred payment processor) | 2.9% + $0.30 |
Custom Payment Processor | 1% Custom Payment Processor Fee (plus the payment processor's fees) |
Premium Features and Optional Upgrades
TicketSpice offers a range of optional premium features designed to help you attract more attendees and increase ticket sales. Here is the pricing for these features:
Feature | Fee |
$0.02/email | |
$0.02/email | |
$9/mo + $0.02/email | |
$0.02/email | |
as low as $19/mo + $0.04/text* | |
$0.25/transaction | |
$9/mo + $0.10/enriched contact | |
$150/year |
*Click here to see a full list of SMS pricing plans on TicketSpice
FAQs
How am I billed for my TicketSpice fees?
How am I billed for my TicketSpice fees?
You are billed differently for your TicketSpice fees depending on if your pages are processing through Webconnex Payments, our in-house payment processor, or a custom payment processor.
Fees when processing through Webconnex Payments
Fees when processing through Webconnex Payments
On Webconnex Payments, any ticketing and credit card processing fees for card transactions are automatically deducted before your payout, so you don't need a card on file to cover these fees.
Times when a Card on File is Required
With Webconnex Payments, a card on file is required in certain situations. When a card on file is needed, TicketSpice bills any applicable charges every 30 days. You can view a full breakdown of these charges on your monthly TicketSpice invoice. Click here to learn how to view your monthly invoices. Here are the features that require a card on file:
Premium Features: When using Premium features like Drip Campaigns, Text Messaging, and Mobile Pay Pass, you must add a card on file to process these charges. Click here for a list of Premium features that require a card on file
Offline Payments: A card on file is required when you enable offline payments on a page. When attendees pay offline, the associated TicketSpice fees are charged to the card on file and invoiced monthly
Disabled Billing: If you turn off billing on a TicketSpice page for a free ticketing page, a card on file is required. This applies even if your fees are waived due to prior paid events in TicketSpice, RegFox, RedPodium, or donations through GivingFuel
Fees when processing through a third-party custom payment processor
Fees when processing through a third-party custom payment processor
When using a custom payment processor, your TicketSpice platform fees, the 1% custom processor fee, and any additional charges are billed to the card on file. These fees are invoiced every 30 days for any outstanding balances. Click here to learn how to view your monthly invoices.