If you choose to track ticket sales that are generated by your email automations, the results will be displayed in near real-time as your recipients interact with your emails and make purchases.
Get started
Navigate to Email Center → Email Automation from the top menu
Click the name of the automation that you'd like to learn more about
You can see Recipients, Clicks, Tickets and Sales
Recipients
The number of recipients who were sent the email
Clicks
The number of unique recipients who click in the email at least once.
Tickets
The total number of tickets purchased by all recipients before the next email is sent.
Sales
Total amount of orders made by all recipients before the next email is sent. This includes any add-ons and fees paid by the customer but does not include Purchase Protection if enabled.
If the billing email entered in an order matches the email address in your automation, ticket and sales calculations will be included.
Refunds or cancellations will automatically change the ticket count and sales totals.
Ticket and Sales totals include order statuses of:
Completed
Pending Offline
Pending Final
Waitlisted
Pre-Registration.