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Scheduled Reminders
Scheduled Reminders

How Can I Schedule Emails To Send To My Ticket Buyers?

Moni avatar
Written by Moni
Updated over a week ago

Scheduled Reminders

Note: This feature is currently only available for Standard events (updates coming this year!)

If enabled, you can schedule reminder emails to go to your attendees 24 hours, 48 hours, 72 hours, or a custom time(s) before your event date.

Note: This feature references the event date that you have under basic settings and can only be scheduled to be sent before the end date of the event

Select Create Reminder Email to get started.

Use the menu to customize the settings and write a custom note.

The email will include a summary of the registrant's original order with your custom note at the top.

Save your changes.

You can create as many Reminder Emails as you need and reference them here anytime.


Can I test out scheduled reminders?

Currently scheduled reminders can't be tested

Is there a size limit to the email?

There's a 64KB size limit for all confirmation date- which includes the scheduled reminder and other confirmation emails all in one.

What if i want to send an email after my event is over?

Check out our awesome email communication center for info on how to send a follow up email after your event, or to invite your past attendees to register for an upcoming event.

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