In TicketSpice, you can add and customize a seated section to fit your venue’s layout and your event’s needs. You have full control over the number of seats and rows, row and seat naming, and the overall appearance of your section. You can display a seat view, move individual seats, and mark seats as accessible or obstructed to ensure an accurate and inclusive seating chart.
Warning: The venue builder on a Reserved Seating page has a 15 minute inactivity timeout. To avoid losing progress, users must save their changes at least every 15 minutes if they are not actively editing. If changes are not saved within this timeframe, the system will not retain any updates.
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Add a Seated Section
Note: To add a seated section, you must first open your Reserved Seating venue. Click here to learn how to access and edit your venue.
On your Reserved Seating venue, click the green + icon in the top right corner
Select Seated Section
Add a unique name for your section
Add the number of rows in your seated section
Choose the format for numbering your rows (for example: A, B, C or 1, 2, 3)
Note: Section names must be unique. If you try to use a name that's already assigned to another section, you'll see the error: 'This section name already exists. Please choose a unique name.'
Add the number of seats in your longest row
Choose the format for numbering your seats (for example: A, B, C or 1, 2, 3)
Click Add Seating Section
Click and drag the seated section to reposition it in the venue layout
Click the green Save button in the upper-right corner to save your venue
Pro Tip: After adding your seated section, you can adjust this section to match your venue. If your rows have varying seat counts, we recommend adding the number of seats in your longest row when creating the venue. After the section is created, you can then delete seats from the shorter rows.
Edit and Customize Your Seated Section
In TicketSpice, you can easily edit and customize the general settings for your entire seated section. If you'd like to edit individual seats or rows within your seated section, click here to learn how.
Click your seated section
Click the pencil icon that appears under your seated section
Edit your details
Click OK to save your changes
Click the green Save button in the upper-right corner to save your venue
Available Settings
Section Name: The name of your section
Rows: The number of rows in this seated section
Seats: The number of seats in the longest section of your seated section
Seat Views: Add an image of the stage from this section to show attendees a seat view
Click the "green arrow" icon to upload at least one image
Select your image(s)
Click the photo to preview the image and drag photos to reorder them
Row Naming: Edit your row names for the section
Name your rows in alphabetical order, by every number, or by every other number (using odd or even numbering)
Choose the first letter or number to start with
Select if you want to sort the rows in ascending order (A→ Z or 1 → 9) or descending order (Z→A or 9 → 1)
In the Label Display field, select the "Left" checkbox to show the row name on the left-hand side of the section, and the "Right" checkbox to show this row name on the right-hand side
Click Don't show rows 'I' and 'O' if you don't want to include the row "I" and row "O" in your row names
Use the Spacing slider to adjust the amount of space between each row
Seats Naming: edit your seat names for the section
Name your rows in alphabetical order, by every number, or by every other number (using odd or even numbering)
Choose the first letter or number to start with
Select if you want to sort the seats in ascending order (A→ Z or 1 → 9) or descending order (Z→A or 9 → 1)
Use the Spacing slider to adjust the amount of space between each seat
Alignment: Adjust the alignment of your seated section
Curve: Bend the seating layout to fit your venue
Skew: Tilt or slant the section as needed
Rotation: Rotate the entire section
Add, Move, Edit, and Delete Seats in Your Seated Section
In TicketSpice, you can quickly add, move, edit, and delete seats within your seated section. If you'd like to move or edit the seated section field as a whole, click here to learn how.
Pro Tip: When editing your seated section, you can select multiple seats or rows at once by clicking the first seat or row, holding the Shift key, and clicking the last seat in the group.
To select individual seats without losing your previous selections, hold the Commend (Mac) or Control (Windows) key while clicking each seat.
Note: To reserve specific seats in your venue for an individual or group, we recommend using our seat hold feature. Click here to learn how to set this up.
Move a row
Move a row
Click your seated section
Click the pencil icon that appears under your seated section
Select the row(s) you want to move
Use the Shift Row arrows to move the rows
Select Save
Select OK to save your changes
Click the green Save button in the upper-right corner to save your venue
Pro Tip: To select a row, click the row name(s) on the left or right side of the section. You can also select several seats in the row, and the system will give you the option to shift the entire row.
Rename Seats or Rows
Rename Seats or Rows
Pro Tip: Use this method to rename an individual seat or row. To update the naming structure for all rows or seats, we recommend updating the overall row and seat naming settings. Click here to learn how to do this.
Click your seated section
Click the pencil icon that appears under your seated section
Select the seat(s) or row(s) you want to rename
Enter the new row name and/or seat name
Click Save
Click OK to save your changes
Click the green Save button in the upper-right corner to save your venue
Delete Specific Seats
Delete Specific Seats
Click your seated section
Click the pencil icon that appears under your seated section
Select the seat(s) or row(s) you want to edit
Click Delete Seats
Click OK to save your changes
Click the green Save button in the upper-right corner to save your venue
Add Back Deleted Seats
Add Back Deleted Seats
Click your seated section
Click the pencil icon that appears under your seated section
Hover over the blank space where your seat was deleted
Click the + icon to add back your seat
Click OK to save your changes
Click the green Save button in the upper-right corner to save your venue
Pro Tip: This section describes how to restore seats that were previously deleted. To add more seats to a specific row, we recommend editing your seated section to add an extra seat to each row, then removing seats from rows that don't need the extra seat. Click here to learn how to add additional seats to each row.
Mark a Seat as Accessible (ADA Seating) or Obstructed
In TicketSpice, you can mark a seat as accessible or obstructed to provide clear information to your attendees. Accessible seats display the international symbol of access, while obstructed seats show a caution sign to indicate limited visibility or other restrictions.
Click your seated section
Click the pencil icon that appears under your seated section
Select the seat(s) or row(s) you want to edit
Select the Accessible seat type to mark the seat(s) as accessible. Select the Obstructed seat type to mark the seat(s) as obstructed.
Click Save
Click OK to save your changes
Click the green Save button in the upper-right corner to save your venue
Pro Tip: If you need to remove the seat type, click Clear Seat Type.
Lock, Copy, Delete, and Invert Your Seated Section
Click your seated section
Select your desired option
Lock icon: Lock the position and size of your section, so you cannot drag or resize the field accidentally
Trash Can icon: Delete your section
Copy icon: Duplicate your section
Reflect icon: Flip your section 180 degrees
Click Save to save your changes
Click the green Save button in the upper-right corner to save your venue
FAQs
How many seats can I add to a single seated section?
How many seats can I add to a single seated section?
You can add up to 10,000 seats in a single seated section. You can add up to 100 rows, with up to 100 seats in each row.
Is there a limit to the number of seated sections I can add to my venue?
Is there a limit to the number of seated sections I can add to my venue?
You can add up to 200 seated section fields in a single venue.
Can I have a venue that includes both assigned seating and unassigned seating?
Can I have a venue that includes both assigned seating and unassigned seating?
Yes, you can add a venue with both assigned and unassigned seating by adding a Seated Section field and General Admission field. Click here to learn how to add and customize a General Admission field.