In TicketSpice, every seat in your venue must be assigned to a pricing tier. This article will walk you through the process of creating and naming pricing tiers, assigning seats to a pricing tier, setting prices for each pricing tier, and adding multiple price points to a pricing tier if desired.
Jump To...
Create Pricing Tiers
From the Pages screen, click the pencil icon on the page you want to edit
Scroll to the ticket block, and click the pencil icon next to your venue name
Click Pricing Tiers
Click Add Tier
Click the pencil icon
Customize the name of your pricing tier
Click OK
Click the green Save button in the upper-right corner to save your venue
Assign Seats In Your Pricing Tier
From the Pages screen, click the pencil icon on the page you want to edit
Scroll to the ticket block, and click the pencil icon next to your venue name
Click Pricing Tiers
Select the seats you want to include in the pricing tier
Select the Pricing Tier on the right-hand side
Click the green Save button in the upper-right corner to save your venue
Pro Tip: When assigning seats to a pricing tier in TicketSpice, you can select more than one seat at once. Here are several ways to select multiple seats at once:
Select a range of seats or rows: Click the first seat or row, hold the Shift key, and then click the last seat or row in the group. This will select all seats or rows between these two seats or rows
Select an entire row at once: Click the row name on the left or right side of the section to highlight all seats in that row
Drag to select seats: Click on the first seat, hold your mouse button, and drag across the seats you want to include
Note: Once you leave the Pricing Tier menu, your Pricing Tier won't show in the Builder, but they are still there.
Add a Price for Your Pricing Tiers
On the Page Builder of your Reserved Seating page, scroll to the ticket block
Click the Edit Pricing button in the ticket block
For each price tier, enter a price
Click Add Fee if you want to add a fee
To set a fee, set whether you would like a dollar amount or percentage fee
Click the + icon to add another fee (if desired)
Click the trash can icon to delete your fee (if desired)
Click Done
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Note: To offer different pricing for on-site orders in the Box Office App, turn on the Enable Box Office Pricing toggle. Then, enter a Box Office price for each price tier.
Add Multiple Price Points to Your Pricing Tiers (Optional)
Reserved Seating allows you to offer multiple pricing options within a single price tier. This feature allows you to have flexibility in your pricing structure while keeping everything organized under one tier.
On the Page Builder of your Reserved Seating page, scroll to the ticket block
Click the Edit Pricing button in the ticket block
Scroll down, and click Edit Price Points
Add your price points
Click the + icon to add a new price point. Add the price point name, and add a description to the price point if desired
Click the trash can icon to delete a price point
For each price tier, use the toggle to enable or disable the corresponding price point(s)
If toggled on, add a price and fee (if desired) for your price point
Click Done
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Manage a Pricing Tier
From the Pages screen, click the pencil icon on the page you want to edit
Scroll to the ticket block, and click the pencil icon next to your venue name
Click Pricing Tiers
Select your desired option
Click the pencil icon to edit your pricing tier
Click the trash can icon to release your pricing tier
Click the green Save button in the upper-right corner to save your venue
FAQs
Why do I see the error, "Form Publish Error: Each price tier must have a price assigned?"
Why do I see the error, "Form Publish Error: Each price tier must have a price assigned?"
This error means that at least one of your price tiers does not have an assigned price. To fix this, we recommend adding a price to each of your price tiers. Click here to learn how to do this.
