Reserved Seating allows you to create a seating experience where attendees can choose their exact seat, row, or section during checkout. This setup is ideal for events like concerts, theaters, and performances where assigned seating enhances the attendee experience and event organization. In this article, you’ll learn how to create a new Reserved Seating page.
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Getting Started
To create your Reserved Seating event page, you must select a Reserved Seating template.
From the Pages screen, click the pencil icon on the page you want to edit
Click Create Page in the top right corner
Filter by the Reserved Seating type on the left-hand side
Find the page template you would like, and click Get Started
Add the name of your new event page
Add your event's start date and time
Select the currency of your page
Select the estimated number of attendees for your event
Click Create Page
Customize the page as needed
Pro Tip: After creating your new Reserved Seating page, you will want to create your event venue. Click here to learn how to create and customize your venue.
FAQs
Can I offer banquet seating on a Reserved Seating page?
Can I offer banquet seating on a Reserved Seating page?
Yes! On Reserved Seating pages, you have the option to create round or rectangular tables for your attendees.
Can I have a venue that includes both assigned seating and unassigned seating?
Can I have a venue that includes both assigned seating and unassigned seating?
Yes, you can add a venue with both assigned and unassigned seating by adding a Seated Section field and General Admission field. Click here to learn how to set up your venue with both of these fields.
Can I offer season tickets on a Reserved Seating page?
Can I offer season tickets on a Reserved Seating page?
No, right now, Reserved Seating pages do not have season ticket functionality.
Can I offer multiple event dates on a single Reserved Seating page?
Can I offer multiple event dates on a single Reserved Seating page?
No. Right now, each Reserved Seating page works for one event date. If you have multiple showings, we recommend creating separate Reserved Seating pages for each of your events.
Can I use Actions on a Reserved Seating page?
Can I use Actions on a Reserved Seating page?
For Reserved Seating pages, actions can be used to target fields outside of the Reserved Seating venue, but cannot be used to target the venue itself. This means you currently cannot use actions to dynamically change the price of seats in your venue.
You can use actions to control fields outside the venue, such as applying a discount to merchandise items and other optional add-ons.
Can I edit a Reserved Seating Order?
Can I edit a Reserved Seating Order?
You cannot modify the selected seats on a Reserved Seating order after it has been placed. If an attendee would like different seats, we recommend cancelling the original order, issuing a voucher for the page, and purchasing tickets for the new seats. Click here to learn how to cancel an order.
Can I use Coupons on my Reserved Seating page?
Can I use Coupons on my Reserved Seating page?
For Reserved Seating pages, coupons cannot be used to discount seats in your venue. Coupons can only be applied to fields outside of the venue, such as merchandise and other add-ons.
What does the checkbox, "Allow Manual Seat Selection" do?
What does the checkbox, "Allow Manual Seat Selection" do?
This "Allow Manual Seat Selection" checkbox allows your attendees to select the seat they would like. By default, this option is turned on. If this option is de-selected, attendees will be required to select the best available seat according to your selling order. Click here to learn more about the selling order feature and how this works.
What does the Max Ticket Quantity field do? Can I use this field to limit how many tickets someone can buy in a single order?
What does the Max Ticket Quantity field do? Can I use this field to limit how many tickets someone can buy in a single order?
The Max Ticket Quantity field only limits how many seats a buyer can select when using the "Find Best Available" option on your live page. It does not restrict the number of seats someone can purchase if they are manually choosing seats.
On Reserved Seating pages, there is currently no way to set a maximum ticket limit for buyers who manually select their seats.