Dynamic SMS Text Messages give you the power to send the right message to the right people at the right time, by knowing who has arrived on-site and who has not.
You can send a text message minutes, hours or days after someone has arrived to your event.
Examples of how people use this feature:
Welcome your attendee to your event
Invite attendees to visit the sponsor booth to redeem their free gift
Send a message only to attendees who had a child ticket on their order to let them know about kid activities on-site
Remind people about attractions or happenings taking place and their times and locations
Ask attendees to rate their experience hours after they arrived and then based on their rating invite them to leave a review or to give you feedback
Send a link to register for next year's event 12 hours after they were scanned in
Jump to...
Create a Dynamic Message
From the Pages screen, click Text Messaging from the top menu bar
Select Dynamic Messages on the left side of the screen
Click the blue Create Dynamic Message button
Customize your message
Name your message (this is for internal purposes)
Select which Page you'd like the message to send to
Set any desired filters such as limiting the message to only send to certain Ticket Levels, Event Dates, Time Slots or Order Dates.
Select the number of minutes or hours after a ticket was scanned that you would like the text to be sent.
Once you save your Dynamic Message, you can then copy, view, edit, send a test or delete it. Once it is sent you will then only be able to copy or view it.
Inactive vs Delete
If there are any messages in the queue when you set a Dynamic SMS message to Inactive, they will still be sent. If you want to halt all future messages from sending, including those in the queue, Delete the dynamic message.
FAQs
What is the pricing to send Dynamic SMS Messages?
Reminder messages fall under Text Messaging and share the same pricing model ($0.04/text for Basic; $0.02/text for Super Sender).
How far out can I send SMS Dynamic Messages?
You can send the message 0-59 minutes or 0-59 hours after their ticket is scanned.
What phone numbers will receive the SMS Dynamic Messages?
SMS Dynamic Messages are sent to the phone number associated with the billing information, not individual ticket holder numbers.