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Intro to building your first TicketSpice page
Intro to building your first TicketSpice page

Receive a walk through of how to create your first TicketSpice page. This is a fantastic first step after understanding your account

Ashley avatar
Written by Ashley
Updated over 9 months ago

This introduction to page creation will help you get the ball rolling on your event page setup. Eric, our Co-Founder and Head of Product will walk you through the need-to-knows of page creation.

This video will help guide you through:

  • Understanding which page template type is best for you (if you haven't already, watch this detailed video to help you choose the right page type)

  • The different elements of your page

  • Where to edit your ticket and add sponsor images

  • How to create a coupon code and create conditional logic

  • How to customize your confirmation page and email

  • Some of the promotion tools

  • How to go live!

How to add, edit, move and delete a field from your page

There are multiple sections of your page where fields can be added, edited, moved and deleted. Generally speaking, here is how to do so:

  • From the Pages screen, click the pencil icon of the page you'd like to add, edit, move or delete a field on

  • Scroll down to find the area where you'd like to add, edit, move or delete a field

    • To add a field, hover your mouse over an existing field and click the plus button. This will reveal the available field options. Make your selection to add it to your page

    • To edit a field, hover your mouse over the field you'd like to edit and click the pencil icon to edit it

    • To move a field, hover your mouse over the field you'd like to move. Click and drag and drop it to where you'd like to move it (Note, fields in the header and billing section are unable to be rearranged)

    • To delete a field, hover your mouse over the field you'd like to delete and click the trash icon

Warning: If you choose to delete a field, please proceed with caution because any captured data will be deleted forever. If you have already captured information through this field, we recommend using a hide action to hide the field from your live page, but not lose any data.

The different sections of your ticketing page

There are multiple sections of your page where fields can be added, edited, moved and deleted. The available fields and what options are available varies by section. Below we'll explain the options available in each section.

The header area

The header is the top area of your page. It is defined as anything above the ticket block. You can find the end of the header area by finding the dotted line right above the ticket block.

The header area is for display elements such as links, graphics, videos, text fields, etc. There are no input fields in the header area.

Add a field to the header

  • To add a field to the header area, scroll down to find the faintly dotted line, just above the ticket block.

  • Hover your mouse over that line and click the plus button.

  • This will reveal the field menu with the fields that are able to be added to the header.

  • You also can click the delete button to delete a field from the header area

Fields aren't able to be drag and dropped in the header area. You'll want to add them in the order you'd like them to display.

The ticket block

The ticket block is where you configure your ticket options and associated questions you'll capture for each ticket holder. This is where you add ticket levels, pricing, fees, and additional questions. What is unique about the ticket block area is if you add a field under a ticket level and someone selects two tickets, it will show that field twice (once per ticket) so you can capture the information for each ticket holder.

Add a field to a ticket level

  • To capture information for each individual ticket holder, add a field to that ticket level so it will ask the question per how many tickets are selected

  • Scroll down to the ticket level you'd like to capture information for

  • If you haven't added a field there yet, you would click the blue button that says + Add a Question. If you've already added a field, you'd hover your mouse over the field you'd like to add an additional field under and click the plus button to reveal the available field menu

  • You also can click the pencil icon to edit a field in the ticket block or even the copy icon to copy a field or the delete button to delete a field from the ticket block. You also can click and drag a field to rearrange it in a ticket level or the trash icon to delete a field.

๐Ÿ’กTip: Fields can't be drug across ticket levels. But, if you'd like to copy a field from one ticket level to the next. Here is how to copy a field across ticket levels:

  • Top copy a field across ticket levels, hover your mouse over the field you'd like to copy and click the copy icon.

  • While you click copy, hold down the Option key on your keyboard (for Mac) when

  • Then, go to the ticket level you'd like to copy the field to and hold down the Option key on your keyboard and you'll see the paste icon. Click that to paste the field

The order area

The order area is the area of your page below the ticket block and above the billing information section. This is where you can capture additional information from the ticket buyer. So unlike the ticket block, data is collected just once per order. So even if a ticket buyer were to select two tickets, the fields in the order area would just display one time.

To add a field to the order area or body of your page

  • To add a field to the order area of your page, scroll down below the ticket block

  • Hover your mouse over the field you'd like to add a field after and click the plus button

  • This will reveal the field menu with the fields that are able to be added to the order area

  • In the order area you also can click the copy button to copy a field or the trash can to delete a field or the pencil icon to edit a field

The billing section

The billing section is towards the bottom of your page below the order area. Fields are unable to be added or rearranged in this area. But, you can edit fields. Some edits people make in the Billing Information section is to enable/disable international addresses or phone numbers or SMS features. Or to edit the available payment methods or field labels.

The Footer

At the very bottom of your page, below the Billing Information section, is the Footer. You can add display and html fields here. It is rare to do so, but to add a field into the Footer, you would scroll all the way to the bottom of your page builder and find the dotted line. Hover your mouse over that line and click the plus button to add a field there.

FAQs

Can I edit my page after it has been published?

Yes, you can edit your page after it has been published. Just be mindful of editing any fields that have already captured data. If you are needing to change a price or delete a field, etc. we would recommend using an action to change a price or date or to hide a field, etc.

Can I edit a field after my page has been published?

Yes, you can edit a field after your page has been published. Just be mindful of editing any fields that have already captured data. If you are needing to change a price or delete a field, etc. we would recommend using an action to change a price or date or to hide a field, etc.

Do I have to add fields one at a time or can I add multiple fields at once?

It is possible to add multiple fields to you page at once without having to do one by one. When you click the plus button to add a field, just click the Select Multiple Elements button and select the fields you'd like to add and click Add Elements.

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