Your event page URL is the key link that attendees use to access your event. While changing it isn’t common, there are times when you may need to update it—whether to fix a typo, shorten the link, or make it more relevant. In this guide, we’ll walk you through how to view and update your event page URL in TicketSpice, along with important tips and considerations to keep in mind before making any changes.

Example Use Cases

You made a typo originally and want to correct the page URL to appear correctly
You want to shorten the URL to be more compact

Change the Page URL

From the Pages tab in the main menu bar, click the pencil icon under the page you want to edit
Hover over the Settings tab in the top main menu
Select Basic Setup from the dropdown
Edit the text in the Page URL text box
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page

NOTE: After changing your URL....

If you have already accepted orders through the original URL, that original URL will auto-redirect to the new URL.
If you have not accepted any orders through the original URL, and change it, the original URL will give an error when people go to it.

To ensure a smooth transition, if you have promoted the original URL, we recommend submitting at least one test order before making the change. This will activate the auto-redirect feature and prevent broken links.

Change Subdomain

If you would like to edit the first portion of the URL that is present across all of the pages in your account, click here.

Finding Your Event Page Link (URL)

Your TicketSpice event page link is available in multiple locations within your account. This guide will show you where to find it so you can easily share it with your attendees.

Locate Your Event Page Link After Publishing

After publishing, click the Copy button next to the Link to your published campaign field

Locate your URL From the Pages Screen

From the Pages tab in the top menu bar, click the up arrow in the upper right-hand corner of the page to launch your live page and copy the URL.

Locate your URL from the Page Builder

From the Pages tab in the top menu bar, click the pencil icon to enter the TicketSpice Edit Page
Click View Published in the top right-hand corner to launch the live URL and copy it