On date-based pages, you can have all ticket levels share the same dates and time slots or give each ticket level its own date and time settings. Shared settings work well when every ticket level follows the same schedule. Attendees select a date and time, then choose their tickets.
For more flexibility, you can set independent dates and time slots for each ticket level. For example, you can offer General tickets every day while limiting VIP tickets to Tuesdays and Fridays. You can also require a date selection for some ticket levels while allowing others to be purchased without selecting a date or time. Using independent dates adds flexibility and ensures each ticket level is sold only on the correct dates.
In this article, you’ll learn how to configure each ticket level with its own date and time options.
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Set Up Your Date Selection Rules
In TicketSpice, you can set your page to have independent dates and/or time slots, depending on your page's set-up.
Pro Tip: When setting up your date and time slot settings, choose the setup that best matches your ticket availability:
If ticket levels have different dates, use independent dates and time slots for each ticket level
If ticket levels share the same dates but have different time slots, share one date across all ticket levels and use independent time slots
If all ticket levels share the same dates and time slots, share one date and time slot across all ticket levels for a more streamlined setup and purchase experience
From the Pages tab, select the pencil icon on the page you want to edit
On your event page, scroll to the ticket block
Click Edit Ticket Information
Select the date selection setting for your page
Share one date across all ticket levels: With this option, all ticket levels on your page use the same event date(s). After a ticket buyer selects their desired date, they will see all of your ticket levels. This option works best when all of your ticket levels are available on the same days
Each ticket level can have independent dates and/or timeslots: This option lets you manage date settings at the individual ticket level instead of setting dates for the event as a whole . With this setting, each ticket level can have is own set of available dates, or be configured as a standard ticket level that does not require date selection. Customers first choose a ticket level, then select from the available dates for that ticket, if applicable
Note: You can modify the date selection setting until the page is published. Once published, this setting is locked and can no longer be changed.
Set Up Your Time Slots (if your page shares one date across all ticket levels)
If you share one date across all ticket levels, you can choose whether all tickets use the same time slot settings or if each ticket level has its own time slot availability.
Note: You’ll only see the option to adjust time slot rules when one date is shared across all ticket levels.
If you choose for each ticket level to have independent dates and/or time slots, you will not see the option to set the time slot rules in the main ticket settings. Instead, you will add and customize your time slots on each individual ticket level. Click here to learn how to do so.
In the ticket block, select the time slot rule setting for your page
Share one time slot across all ticket levels: With this option, all ticket levels on your page use the same time slots. After a ticket buyer selects their desired date and time slot, they will see all of your ticket levels
Each ticket level can have independent time slots: This option lets you manage time slot settings at the individual ticket level instead of setting time slots for the event as a whole. With this setting, each ticket level can have its own set of available time slots, or be configured as a standard ticket level that does not require time slot selection
Note: You can modify the time slot setting until the page is published. Once published, this setting is locked and can no longer be changed.
Customize the Dates for Your Ticket Levels
If your page allows ticket levels to use independent dates, you’ll have the option to configure dates for each individual ticket level. You can choose to require a date selection for each ticket level, or leave this option turned off to make it a standard ticket level that does not require a date.
Pro Tip: You'll only see the section to enable date selection within your ticket levels if your ticket levels are set to use independent dates.
If your ticket levels share the same date, this section won't appear within each ticket level. With this setting, the dates available for all ticket levels are controlled by the main ticket settings. Click here to learn how to customize these settings.
Add Dates for a Date Based (Calendar) Page
Add Dates for a Date Based (Calendar) Page
Toggle on Enable Date Selection to require a date to be selected for this ticket level
Configure the date range, days of the event, and blackout days for this ticket level
Date Range: Define the range of dates when your event takes place, if desired. The Start Date and End Date you enter control the first and last event dates available for attendees to choose
Days of Your Event: Choose the days of the week when your event occurs. All days are selected by default, but you can deselect any days when your event does not take place so those days are not available
Blackout Dates: Specify individual dates within your event range that should be unavailable. Blackout dates will be removed from the date selector and cannot be chosen by attendees
Add Dates for a Date Based (List) Page
Add Dates for a Date Based (List) Page
Toggle on Enable Date Selection to require a date to be selected for this ticket level
Add the dates for this ticket level
Click Add Date +
Select a date from the calendar dropdown
Make sure the Visible toggle is checked. If this field is unchecked, the date will not appear on your live page
Click the trash can icon to delete a date, if needed
Customize the Time Slots for Your Ticket Levels
If your page is set up to allow ticket levels to have independent dates and/or time slots, you'll see the option to set time slots for each ticket level.
Pro Tip: You'll only see the section to enable time selection within your ticket levels if your ticket levels are set to use independent dates and/or time slots.
If your ticket levels share the same dates and time slots, this section won't appear within each ticket level. With this setting, the time slots available for all ticket levels are controlled by the main ticket settings. Click here to learn how to customize these settings.
Toggle on Enable Time Selection to require a time slot to be selected for this ticket level. NOTE: You must enable date selection for a ticket level to enable time selection
Click Edit Time Slots
Click Add Time Slot
Select the time for your first time slot
Choose how many minutes after the current time slot the next time slot should begin. This setting controls the default spacing between time slots. Your time slot can be adjusted later if you need to enter a custom start time
Click the + button to add each new time slot. Each time slot you add will automatically start the selected number of minutes after the previous time slot
Click the X button in the right-hand corner when you are done adding your time slots
Turn on Capacity Per Time Slot to limit your ticket level's capacity. If your ticket levels have independent dates and/or time slots, this setting controls how many tickets can be sold for each ticket level per time slot
Set the Inventory for your event. This sets the limit of tickets you can sell across all ticket levels for each time date or time slot
Toggle on Publicly display total remaining inventory to display the number of tickets remaining on your live event page. If needed, you can set a threshold so the remaining ticket count only appears once inventory reaches a certain level
Pro Tip: When you set an event capacity, that limit applies to each time slot.
For example, if your date-based event includes three time slots (8AM, 9AM, and 10AM) and you set the capacity to 100, each time slot will have its own maximum capacity of 100 tickets. Ticket inventory is tracked and managed separately for each time slot on your page.
FAQs
How do I customize my ticket prices and other ticket-level settings?
How do I customize my ticket prices and other ticket-level settings?
Click here to learn how to customize ticket prices and other settings for ticket levels on a date-based page.