When managing events across different locations and audiences, it’s important to ensure your event times are aligned with the correct time zone. In TicketSpice, you can view and adjust the time zone settings for both your individual ticketing pages and your overall account. These settings help ensure that your online ticketing periods, scheduled emails, text messages, and other time-based actions occur exactly when intended.
Pro Tip: In TicketSpice, you can set a time zone for both individual ticketing pages and your account as a whole.
The time zone for a ticketing page influences page-specific actions and settings, including when the online ticketing window opens and closes, when date-based actions apply, when reminder emails are sent, coupon expiration dates, and any other time-based activity tied to that page
The time zone for your account influences account-wide communications and defaults, including the standard time zone applied to new pages, the time zone set for text messages, and the time zone for your email blasts, drip campaigns, and dynamic emails
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View or Edit the Time Zone of Your Ticketing Pages
You can edit the time zone of their page under the Basic Setup page. Here is how to update your time zone:
From the Pages screen, select the pencil icon on the page you'd like to edit
Hover your mouse over the Settings tab in the top menu bar
Select Basic Setup from the dropdown
In the Time Zone box, update the time zone
Pro Tip: By default, new TicketSpice pages initially add the time zone set for your account. Click here to learn how to adjust your account's time zone.
View or Edit the Time Zone of Your TicketSpice Account
From the Pages screen, hover over the Gear icon
Select Organization Details
Click Edit Settings
In the Time Zone field, update the time zone as desired
Click Save
FAQs
What is the default time zone set for the ticketing pages I create?
What is the default time zone set for the ticketing pages I create?
By default, TicketSpice pages inherit the time zone set for your account. You can update the time zone for an individual page at any time, or adjust your account’s time zone if needed.


