The social media settings help you advance your brand consistency by giving you control over what people will see when your ticket buyers share your event to social media or other places of the internet.
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Add or update social media post content
From the Pages screen, click the pencil icon on the page you'd like to add or update social media content for
Hover your mouse over the Promote tab in the top menu bar
Select Social and SEO from the dropdown
Here is where you can update the title, description and image that gets shared to social media
💡Tip: For the social image, we recommend uploading a 400 X 300 pixel or larger .png or .jpg
A look at where to add your title, description and how to upload your image.
Add a Like button or Comment box
In your page builder you have the ability to add a Facebook like button or comment box to your page. You also can set the max number of comments that can display on your page so it doesn't take up too much space.
From the Pages screen, click the pencil icon on the page you'd like to add a Like button or comment box on
Scroll down and hover your mouse over the field you'd like to add this field after and click the plus button
Select Facebook Plugin from the menu of field options
Choose whether you'd like to add a Like Button or Comments
Add a social share option to your confirmation page
When a ticket buyer completes their order, you can have a pop up window prompt appear, inviting them to share the event to social media. Customize the title and message that appears with the share buttons.
From the Pages screen, click the pencil icon on the page you'd like to add a social share option to the confirmation page
Hover your mouse over the Confirmation Page tab in the top menu bar
Check the Show Pop-up box and click Edit Pop Up
Add your custom title and message
Save and Publish your changes
Add or Update SEO settings
From the Pages screen, click the pencil icon on the page you'd like to add or update social media content for
Hover your mouse over the Promote tab in the top menu bar
Select Social and SEO from the dropdown
Here is where you can update the title and meta description and view a sample of how this will display on Google
FAQs
I updated my social sharing info, but it is still showing the old content and image on Facebook and elsewhere. What do I do?
Facebook and other websites cache info that is shared. You may need to use a refresh tool to refresh what Facebook is seeing and posting. Here is how to do so.