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International addresses
The ability to accept international addresses is turned on by default on TicketSpice pages. This means, when a ticket buyer who has a billing address from outside the US, they are able to select their home country and enter their billing details accordingly. In this instance, the transaction will still process in USD.
Allowing for international addresses to be entered into the address field can be enabled or disabled and a default country can be set as well. We recommend setting the default country to be whatever country you believe the majority of your orders will come in from. We'll show you how below.
Enable/Disable international addresses
From the Pages screen, click the Pencil icon on the page you'd like to enable or disable international addresses on
Scroll down to the billing section and click the Pencil icon on the address field (or if you have other address fields on your page, you way want to edit those as well)
Toggle the International option Yes or No
When International is toggled to Yes, it provides the option to choose the default country
Click the Done button and then Save and Publish changes to set them live
International Phone Numbers
The ability to accept international phone numbers is turned on by default on TicketSpice pages. This means, when a ticket buyer who has a phone number from outside the US, will be able to enter their phone number from their home country.
Allowing for international phone numbers to be entered can be enabled or disabled. When international phone numbers are enabled, a default country can be set. We recommend setting the default country to whatever country you anticipate a majority of your orders to come in from. Here is how:
Enable/Disable International Phone Numbers
From the Pages screen, click the Pencil icon on the page you'd like to enable or disable international phone numbers on
Scroll down to the billing section and click the Pencil icon on the Mobile Number field (or if you have other phone number fields on your page, you way want to edit those as well)
Toggle the Number Format to either be USA or International
When International is selected, it provides the option to choose the default country
Click the Done button and then Save and Publish changes to set them live
FAQ's
Q: Can my page be converted to Spanish or any other language other than English?
A: Yes, your TicketSpice page can be converted to Spanish. Spanish and English are the only languages currently supported. Message our team to learn more.
Q: Can I process transactions in currencies other than USD?
A: Yes, you can process international transactions in currencies other than USD. To learn more about our compatible currencies, click here.