Autoresponders are a great ways to quickly give ticket buyers the ability to receive directions, links for tickets, check the status of the event, and more.
A common keyword you might set up is "directions" so when customers text in the word directions they will get sent back a text with the address to the event.
Create Keyword auto-responders
From the Pages screen, click Text Messaging from the top navigation bar
head to the Text Messaging tab in your account. Then select Keywords from the list of options on the left side of the screen
Click the Create Keyword button
Enter the keyword for example directions - They keyword is the word that your attendees will text-in to your text message number
Enter the message you'd like to auto-send back to the person after they text the keyword
Enter the Hint - If your attendees text-in the word help it will give them a list of the keywords and the associated hint or description of what the keyword will get them
FAQs
Can I create multiple text message key words?
Yes, you can create multiple text message keywords.