How Do I Get Help?
How To Get Support with TicketSpice?
Moni avatar
Written by Moni
Updated over a week ago

In this Help Article you will learn how to get in touch with TicketSpice's Solutions Team.

Solutions Hours (Pacific Standard Time)

Monday: 8:00 am - 5:00 pm

Tuesday: 8:00 am - 5:00 pm

Wednesday: 8:00 am - 5:00 pm

Thursday: 8:00 am - 5:00 pm

Friday: 8:00 am - 5:00 pm

Weekend Support Hours

Saturday: 8:00 am - 4:00 pm

Sunday: 8:00 am - 4:00 pm

Chat With Our Solutions Team

When you are logged in to TicketSpice you can select the blue circle in the bottom right hand corder to message with our Solutions Team:


You can email us at:

Phone Support

We are a small (highly motived, over-caffeinated) team. To maximize our efficiency, we don't have a live support line. This allows us to answer questions in a queue, so you aren't left waiting because another client rang in.

Scheduling a call also prevents the dreaded game of phone tag, where we leave you unhelpful messages that could be solved with a quick chat. You can schedule a call by selecting the button below

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