In this Help Article you will learn how to run an event using TicketSpice. There are four different types of Events you can run using TicketSpice:

  • In-Person Event

  • Virtual Event

  • TicketSpice Live Event

  • Hybrid Event

In-Person Events

Running an in-person Event? We have a Scanning App that allows you to scan in attendees into your event.

The Process

When an Attendee submits an order they receive an Email Confirmation with a QR Code that our Scanning App can scan into your event.

Apps

We have two Apps that help you run your event:

  1. Scanning App: this App helps you scan in your tickets at your Event door.

  2. Box Office App: this App helps you sell tickets and merchandise at the door.

Setup

In order to use the Scanning App, you need an App Key. An App Key allows you to scan in attendees specifically for the event you are running, so that the system can scan in the attendees for that specific event.

Click here to learn how to use the Scanning App.

Click here to learn how to add an App Key.

Click here to learn how to setup and use the Box Office App.

Virtual, TicketSpice Live, and Hybrid Events

Running a Virtual style Event? We have many awesome resources to help you get started.

The Process

When an attendees submits an order they receive an Email Confirmation with a button that says Access Virtual Event. Your attendees will select that button to attend your Virtual Event.

Virtual and Hybrid Event Resources

Click here to learn about Access Codes.

Click here to help prepare your attendees to attend a Virtual Event.

Click here to see your virtual event from your attendees perspectives.

Troubleshooting Virtual Events

Click here to troubleshoot TicketSpice Live.

Did this answer your question?