If you accepted any donations through your TicketSpice pages or had tax-deductible values applied to any fields, you can send out digital or printed year-end statements to your donors. This is applicable for organizations that are a registered public charity 501c3.
As a reminder, if you are a non-profit organization, these year-end statements must be sent by January 31 each year!
Note: The Year-End Statement feature is only available for customers processing in USD.
Tip: Individuals who have donated to your cause can also login to the Attendee Account Center and download their year-end statements themselves. Click here to learn how your individuals can download their statements using the Attendee Account Center.
Jump To...
Create and Send Year-End Charitable Tax Statements
Go to the Extras tab in the top menu bar, and select the Send Year End Statements from the dropdown
Select the Year you would like to send the statements for
Click the Send Statements button (don't worry, this won't actually send just yet)
Fill out your organization's information and customize the email as you would like. You can choose to load the template from a previous year, load information from the account settings, or create a new email entirely.
Click Save and Review to review and preview the email
Click Manage Recipients if you would like to customize who receives the year-end statements
Click Send Now when ready to send the statements to your donors
Note: Once all emails have been sent, you will receive a confirmation email that will include the list of recipients who year-end tax statements were sent to.
Download Year-End Tax Statements (per individual)
NOTE: At this time, year-end tax statements can only be downloaded individually. If you wish to mass distribute year-end tax statements, sending them via email would be your best option.
Go to the Extras tab from the top menu bar, and select the Send Year End Statements from the dropdown
Select the Year
Find the donor you'd like to download a tax statement for and click the Details button
Click the Year End Statement button to download the tax statement
FAQs
When do Year-End Statements become available?
When do Year-End Statements become available?
Year-End Statements for the current calendar will become available once the new calendar year begins. For example, tax statements for 2025 become available on January 1, 2026.
Do Year-End Statements in TicketSpice Include Donations Made on RegFox, RedPodium, or GivingFuel?
Do Year-End Statements in TicketSpice Include Donations Made on RegFox, RedPodium, or GivingFuel?
Year-End Statements are generated separately on TicketSpice, RegFox, RedPodium, and GivingFuel. This means that our system will provide a separate Year-End Statement for any donations made on other sister products (RegFox, RedPodium, or GivingFuel).
Are Year-End Statements available for customers processing in international currencies?
Are Year-End Statements available for customers processing in international currencies?
Currently, year-end statements are only available for USD donations.
Are donations collected through my TicketSpice page(s) automatically recorded as tax deductible?
Are donations collected through my TicketSpice page(s) automatically recorded as tax deductible?
Yes, if you are using our donation field or have tax deductible values turned on and set, those donations will automatically be set as tax deductible.