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Accept international addresses and phone numbers
Accept international addresses and phone numbers

Allow people with a billing address or phone numbers outside the US to make purchases

Ashley avatar
Written by Ashley
Updated over a week ago

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International addresses

The ability to accept international addresses is turned on by default on TicketSpice pages. This means, when a ticket buyer who has a billing address from outside the US, they are able to select their home country and enter their billing details accordingly. In this instance, the transaction will still process in USD.

Allowing for international addresses to be entered into the address field can be enabled or disabled and a default country can be set as well. We recommend setting the default country to be whatever country you believe the majority of your orders will come in from. We'll show you how below.

Enable/Disable international addresses

  • From the Pages screen, click the Pencil icon on the page you'd like to enable or disable international addresses on

  • Scroll down to the billing section and click the Pencil icon on the address field (or if you have other address fields on your page, you way want to edit those as well)

  • Toggle the International option Yes or No

  • When International is toggled to Yes, it provides the option to choose the default country

  • Click the Done button and then Save and Publish changes to set them live


International Phone Numbers

The ability to accept international phone numbers is turned on by default on TicketSpice pages. This means, when a ticket buyer who has a phone number from outside the US, will be able to enter their phone number from their home country.

Allowing for international phone numbers to be entered can be enabled or disabled. When international phone numbers are enabled, a default country can be set. We recommend setting the default country to whatever country you anticipate a majority of your orders to come in from. Here is how:

Enable/Disable International Phone Numbers

  • From the Pages screen, click the Pencil icon on the page you'd like to enable or disable international phone numbers on

  • Scroll down to the billing section and click the Pencil icon on the Mobile Number field (or if you have other phone number fields on your page, you way want to edit those as well)

  • Toggle the Number Format to either be USA or International

  • When International is selected, it provides the option to choose the default country

  • Click the Done button and then Save and Publish changes to set them live


FAQ's

Q: Can my page be converted to Spanish or any other language other than English?

A: Yes, your TicketSpice page can be converted to Spanish. Spanish and English are the only languages currently supported. Message our team to learn more.

Q: Can I process transactions in currencies other than USD?

A: Yes, you can process international transactions in currencies other than USD. To learn more about our compatible currencies, click here.

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