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Written by Hannah
Updated over a week ago

You can create coupons for your event under the Coupons tab in your page builder. 

Here is an overview of each field required to create a coupon: 

Description: Enter a description for your coupon code, this is for your reference. 

Code: Create the code that registrants will enter to claim this coupon. Coupon codes are not case sensitive. You can use numbers, letters, or characters. 

Import a Series:

If you have a list of codes or voucher codes you want to enter for use such as from Groupon, LivingSocial, or some other loyalty website, you can import them as a series. Create a new coupon and then choose "import a series" - which will open up the code to be a large input. You can add one code per line and they can all have the same discount.

If you need to generate a series of codes, you can use a tool like Voucherify to generate codes for you to use.

Once you have the codes, paste them into the code series field (one code per line) like below.

The limit of codes in into series field is 1500 unique codes. To add more than 1500, add a new coupon and import the rest of the codes as a separate series. Do this for as many codes as you need. For example, to import 10,000 codes you would create 6 coupon code instances with each containing 1,500 codes. Then a seventh code would contain 1,000 codes. The coupon code field on your page will honor any coupon code or series you create in the coupons tab.

Importing codes has additional options:

Discount: Select the drop down to choose between a percentage or dollar discount. You can also choose whether you want to discount the entire order or apply the discount to individual tickets. For example a code that discounts $5.00 will either discount $5.00 off the entire total of the order OR can discount $5.00 off every ticket purchased within an order. 

Usage Limit: Set a limit for how many times a code can be used per order.

Advanced Options: Select the 'Advanced Options' to do the following:

  • Create an expiration date for the coupon code.

  • When choosing a  'per ticket' discount, you can discount every ticket, every 2nd, 3rd, or up to the 10th ticket. 

  • Have this code only apply to specific fields or options. You can add more than one ticket level or field. 


Are coupons case-sensitive?

Coupons are not case sensitive. If you enter in a coupon code with uppercase letters the system will be automatically transform them to lowercase letters.

Can I track who uses my coupons?

Yes, you can run a coupon report to view the number or uses or an order report to see which purchasers have used each code. 

Can I use the same coupon code for multiple events?

You can turn any coupon into a global coupon that can be used across all of your pages. Note that once you make a coupon into a global coupon, this cannot be undone. 

Can I manually add Attendees to my event? Can I import Attendees to my event? Can I import tickets? 

Yes. You can use the coupon code to add attendees to your event. This is done on the live page. If you use their real email, they will be sent the confirmation. The code you use to comp them won't display in the confirmation email they receive - and you can utilize this method to keep all of your attendees in one place. 

How will the purchaser see their discount?

The coupon code does not appear to the purchaser on the confirmation page, but the amount discounted will appear.

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