Customize the emails your attendees receive under the Emails dropdown in the page builder. This article covers the following emails:

  • Confirmation 
  • Scheduled Reminders

Confirmation

Customize the email your ticket buyers receive under the Email dropdown in the page builder. 

If enabled, the Confirmation Email will be automatically sent to the ticket buyer when they complete their order. 

Use the form to customize the email's subject line, from name, reply to email, and (optional) BCC yourself or a teammate on the confirmation. 

You can select to copy the same message you wrote for the confirmation page to the confirmation email. 

Or write a custom email in the box.

Scheduled Reminders

Note: This feature is only available for Standard events. 

If enabled, you can schedule reminder emails to go to your attendees 24 hours, 48 hours, 72 hours, or a custom time(s) before your event date. 

Note: This feature references the event date that you have under basic settings. 

Select Create Reminder Email to get started. 

Use the menu to customize the settings and write a custom note. 

The email will include a summary of the registrant's original order with your custom note at the top. 

Save your changes. 

You can create as many Reminder Emails as you need and reference them here anytime. 

 

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